Respond to internal information requests with thoughtful, concise, and accurate reports, data, and analysis using corporate provided tools such as SSMS, SSRS, and MS Power BI.
Perform internal data analysis tasks to understand trends, patterns, and insights as directed by management and timely collect and record KPI
Assist with the implementation, documentation, and training of processes changes within the organization.
Provide first-line support to internal users for the primary business ERP Systems (Exact Globe and MS Dynamics), EDI, Shipping, Business Intelligence, and other critical business software systems.
Use the company ticketing and work tracking system to record and track work activities.
Actively protect the data integrity and confidentiality of all MPS data and adhere to corporate information protection practices including access controls, data security, confidentiality, and anonymity.
Minimum Requirements:
3-5 years experience working as a Business Analyst or related position
Associates degree in a technical field of study or a high school diploma (or equivalent diploma) plus related work experience
Certification in at least one technical area such as CompTIA, Microsoft, Amazon, or other qualified certification agency in a related area
High level proficiency in using Excel to transform and model data.
Experience using SQL or R to create reports in SQL Server Reporting Services, Power Bi, or equivalent
General experience in ERP systems, business operations, and business processes.
Strong written communication skills for creating clear process documents, reports, analysis, and presentations.