Senior Software Quality and Technology Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions Inc. is a leading supplier of communication solutions for enterprises and governments around the world. We focus exclusively on professional markets such as public safety, utilities, energy, transportation, manufacturing, and other commercial and industrial customers.

Krakow Product Quality department is a part of the global Quality team providing world-class quality assurance, process control, and continuous improvement for MSI products. Our team supports teams developing and deploying Infrastructure solutions, both software and hardware products.

Job Description

We are looking for a focused, diligent, and highly engaged Software Quality and Technology Engineer to join our team. The Engineer is expected to provide quality support for selected MSI R&D teams to ensure their deliverables meet customer/business needs and expectations and to continually improve both their product and the development process. The Engineer is also expected to cooperate with external suppliers that deliver SW products interoperating with MSI solutions or components integrated into MSI products in his/her area of responsibility to ensure the high quality of their deliverables.

The responsibilities of a Software Quality and Technology Engineer include but are not limited to:

• Assessing the product team’s performance, capability, process gaps, and areas that require improvements
• Closely cooperating with product teams to:
• develop quality goals based on continual improvement 
• prepare and adjust plans to ensure the goals are achievable 
• track quality metrics and measure the progress in achieving the goals
• ensure the released product meets all quality criteria
• Cooperating with product teams to continually improve their products and development process – provide support to identify lessons learned, develop true preventative actions, and track them to completion
• Cooperating with external suppliers to:
• define quality criteria for their products
• monitor the quality of their deliverables
• ensure the delivered product meets all quality criteria
• drive process improvements to reduce defect rates
• Identifying and managing quality risks based on capability data & metrics, driving mitigation actions and contingency plans
• Driving resolution of quality issues found in the released products and introducing corrective and preventive actions
• Participating in planned internal and external audits and actively following up on findings until closure

The Software Quality and Technology Engineer needs to have a deep knowledge of quality management methodologies, a good understanding of the product team development & test processes, and a very good knowledge of the delivered product. 

He/She needs to be proactive, driven, accountable, and closely collaborate with engineering, non-engineering, and quality teams in Krakow and other MSI centers around the world to ensure the delivery of high-quality products.

Basic Requirements

Required: 

• B.Sc. or M.Sc. degree in quality, engineering, project management, or computer science
• 2+ years of work experience in quality management (SW or HW)
• Knowledge of problem-solving methods 
• Knowledge and experience in applying process improvement models (e.g. Digital Six Sigma, Lean, etc.) 
• Excellent self-management skills
• Project management skills
• Strong analytical skills
• Proactiveness and result-oriented approach
• Cross-culture understanding
• Highly collaborative approach (team player)
• Excellent oral and written communication skills in English

The following skills will be a plus:

• Knowledge of quality management systems (like ISO, CMMI, etc.)
• Knowledge of software development and testing processes and metrics
• Certification in quality assurance, or Six Sigma belt holder
• Knowledge of project management methodologies
• Knowledge of risk management 
• Auditing skills (e.g. ISO 9001 Internal Auditor Certification)

In return for your commitment we will support you with development every step of the way. You will  be learning from experts and face a steep learning curve from day one. Also, we trust you will you work hard to success on the job and we can offer: 

• Team's Learning Days, Awesome Days, Patent Days.
• Possibility to participate in Hackathons and Alpha Projects.
• Strong team-oriented culture.
• Comfortable work conditions (high class offices, parking space).
• Volleyball field and grill place next to the office.
• Lots of sport activities such as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.
• Private medical & dental coverage.
• Life insurance.
• Employee Stock Plan.
• IP Tax Relief.
• Training and broad development opportunities.