All offersKrakówSupportProject Support Consultant
Project Support Consultant
Support
Medius

Project Support Consultant

Medius
Kraków
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office

Tech stack

    SQL
    regular
    MS SQL Server
    regular
    XML
    regular

Job description

Online interview
 
We are a Swedish SaaS, company headquartered in Linköping with a couple of offices in Europe, US, and Australia. In a nutshell, we are aiming to simplify the invoicing process with our web application - MediusFlow and utilization of Microsoft Azure and cloud computing technologies.
We’ve already made over 1300 clients lives easier and we’re ready for more!


With more clients, there comes more work to be done… - business-oriented professionals we cooperate with, may not be technologically savvy.
To keep it under control for our 2nd line support we’re looking for a…

 

Project Support Consultant


Is it you?


What will you do?

  • help our customers and consultants solving complex problems 
  • cooperate with our RnD, 1st line Support and Consulting departments
  • continuously work with process improvements, learning, feedback


It might be you if this sounds familiar:

  • you have a customer focus and analytical mindset
  • you like solving problems and finding a root cause
  • you pay attention to details
  • you strive for quality and improve your daily work
  • -deally, you have experience in supporting/troubleshooting cloud-based solutions
  • feel welcome if you bring knowledge of the following ERP systems: AX, NAV, M3, SAP



What kind of experience you should have?

  • you will need practical knowledge of SQL, MS SQL Server
  • you will need XML/XSLT
  • you will be reading application or debugging source code, so you should be able to understand some programming languages
  • you will be troubleshooting network infrastructure issues
  • you will use English, as our company is multinational, and our customers are distributed worldwide
  • you will be working in tools like Jira/Confluence/Git/Visual Studio/Grafana/Papertrail daily, so you should be able to use these tools (or similar) efficiently


What we are offering?
 
  • International environment with Swedish working culture
  • Essential software and equipment + extra budget for home office facilities
  • Individual training budget + 5 days off for conferences
  • Multisport card, private healthcare, life insurance
  • In-house technical trainings, board games parties, occasional events, team breakfasts, games room, fresh fruits, great coffee
  • Fika!