EDI Support Engineer

Main responsibilities:

• Provide support for operational issues related to interfaces.
• Actively support the maintenance and monitoring of integration platforms and interfaces at run time.
• Identify root causes of incidents and define or implement remedial solutions.
• Timely completion of changes to connectivity configuration, including certificate renewal and other changes initiated by partners.
• Effective and timely follow up on incidents related to interfaces in cooperation with business and integration team.
• Arrange production deployments and provide post go-live support.
• Nurture good relationships with local stakeholders.
• Strictly follow priorities defined by the business.
• Assist in updating required interfaces documentation together with functional teams.
• Complete changes to mappings as needed in order to correct issues or in case of extensive changes help to define the required changes for development team.
• Provide technical guidance and support to junior team members as required.
• Contribute to delivering a long-term roadmap for integration architecture.

Qualifications and skills:

• Fluent business English (written and spoken)
• A team player able to build and develop networks.
• Competent in Microsoft Office (Outlook, PowerPoint, Word, Excel)
• Familiar with use of ALE/RFC in SAP and use of SAP in general
• Minimum 2 years’ experience in EDI integration
• Knowledge of or experience with any of the following is a plus:
• EDI Communication protocols (HTTPS, AS/2, SFTP, X.400, etc.)
• EDI Message formats (XML, EDIFACT, IDOC, etc.)
• Web services, Restful APIs

Benefits (contract of employment):

• Sharing the costs of sports activities
• Sharing the costs of foreign language classes and professional training
• Private medical care
• Life insurance
• Holiday funds
• Christmas gifts

What we offer:

• Flexible working time (we start between 7-9 and work 8 hours respectively)
• Hybrid work (3 days office, 2 days remote)

We are a part of Lyreco – a leading distributor of workplace products and solutions in Europe and around the world. We operate as Lyreco Group with Central Competence Services (IT, eCommerce, Customer Experience, Merchandising, Supply Chain Planning and Finance) in France, Poland and The Netherlands. 

Altogether, driven by our common strive for passion, excellence, respect and agility, we are constantly looking to innovate and evolve so that our employees, customers and business continue to grow and develop. We believe in a culture that inspires our employees to be the best they can be. Through a perfect blend of people, technology and our corporate social responsibility strategy, we commit to deliver a Great Working Day for all.