All offersWarszawaSupportPlatform Support Technician
Platform Support Technician
Support
Luxoft

Platform Support Technician

Luxoft
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Luxoft

Luxoft

Luxoft, a DXC Technology Company, is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. We are a global family with an epic atmosphere – we love what we do!

Company profile

Tech stack

    IT Support
    regular

Job description

Online interview
PROJECT DESCRIPTION

We are building a team to run technology, innovation and support for a world-class investment management institution. The scope of the applications and business areas covers applications and infrastructure support, trading, risk management and reporting, market data processing, market surveillance and intelligence, books keeping, reporting and more.

We are establishing a star team capable of facing the challenges of modern highly paced environments, lots of data, demand for top-class performance, availability and reliability. We utilize a wide stack of technologies and keep innovating and adopting new architectures and ways to retain leadership in the marketplace.
We are looking for bright people with engineering talent and highly proficient in their technological area, ready to continue learning and challenging the status quo as they work, willing to learn from mistakes and continue excelling.

WHAT YOUR RESPONSIBILITIES WILL LOOK LIKE:

Perform 24/6 platform support, which include:
 - Managing and maintaining of multiplatform application.
 - Be main driver for Event, Incident and Problem management process – lead incident resolutions from end-to-end.
 - Manage and update system monitors for adequacy and implement.
 - Maintain Knowledge base and actualize support process to be in line with business needs.
 - Prioritize requests from end users, development and product teams
 - Take part in afterhours/weekend deployments as required
 - Support and maintain CI/CD tools.

SKILLS YOU SHOULD HAVE:

Must have
- Good hands on experience with Unix and Windows platform
- Experience with infrastructure as code (terraform…etc.)
- Experience with maintaining CI/CD process
- Experience with Source control system
- Experience in support/administering containers using tools such as Docker, Vagrant,Kubernetes (open shift) etc.
- Basic experience with cloud based solutions with AWS and Azure
- Experience in fast-paced financial technology environment
- Ability to analyze and resolve complex infrastructure resource and application deployment issues.
- Excellent communication skills
- Hands-on experience with monitoring tools like Grafana, Prometheus, Zabix, Solarwings.
- Experience with ITSM system and good understanding of ITIL framework.
- Understanding of SDLC process

Nice to have
- Experience in handling and supporting Confluent KAFKA
- Experience with infrastructure like a code and tools
- Experience with orchestrators like Ansible.
- An understanding of the financial markets and trading applications
- Experience with the use of MS Office applications: Word, Excel, Outlook, PowerPoint and Visio.
- Office 365.

WHAT WE OFFER YOU:
 
Career and Professional Development
  • Competitive salary
  • Luxoft Training Center 
  • Access to e-learning Library  
  • Individual development plans
  • Long-term cooperation with possibility to gain experience in different projects and technologies
  • A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)

Well-being
  • Group Life Insurance
  • Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included   
  • Medical costs reimbursement for employees (up to certain amount per quarter)
  • Travel Insurance
  • Benefit Program - Cafeteria and Multisport Card 

Work-Life Balance
  • Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
  • Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
  • Convenient locations in a modern offices with game rooms 
  • Multinational projects for clients all over the world