Support Hero
Support
Support Hero
LiveChat Software SA
Wrocław
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Office
Tech stack
HTML
JavaScript
Job description
Online interview
We need a hero! A support hero, to be precise. As one of our support agents, you would take on the difficult task of solving our customers’ problems and providing information to potential buyers.
We’re looking for:
- Perfect command of the English language;
- Fast typing skills – at least 40 WPM;
- High-level multitasking;
- Someone who is ready to work during the dead man’s shift;
- Strong analytical and communication skills;
- Being a good listener would definitely help;
- Will to learn new things and improve your skills.
Nice to have:
- Browser console debug skills;
- Familiarity with JavaScript and HTML code implementation process.
We can offer:
- Full-time shift job (we offer support 24/7, 365 days a year);
- Working together on a product that attracts more than 30k paying customers worldwide (and counting)
- Ability to work with other passionate people on ambitious projects
- Solid salary with all government expenses covered
- All the equipment, tools and books you’ll ever want
- Multisport – check, Private medical care – check, pizza on Friday – check, parking place – check
- Dog-friendly environment. Yes, you can take your pup to the office :)
- A dedicated spot just for you on our Team Page
Curious about how Support Heroes deal with our customers’ problems? Check “Are You a Human” video series!