ServiceNow Developer (GRC)

Role Overview: We are seeking an experienced ServiceNow Developer with expertise in Governance, Risk, and Compliance (GRC), specifically in Third-Party Risk Management (TPRM). The successful candidate will play a critical role in the technical configuration and implementation of TPRM solutions on the ServiceNow platform. This position requires hands-on experience in configuring workflows, risk assessments, and integrating third-party systems to ensure robust risk management processes.

Key Responsibilities:

• Configure and customize the ServiceNow platform to support Third-Party Risk Management (TPRM) solutions, including vendor identification, onboarding, and risk assessment workflows.
• Develop and manage risk assessment templates, scoring methodologies, and issue management workflows within the ServiceNow environment.
• Implement and configure Business Rules, UI Actions, Client Scripts, and other components to optimize TPRM processes.
• Design and configure reporting and analytics dashboards to provide real-time insights into third-party risks.
• Set up workflow notifications and access controls, ensuring secure and efficient communication across user personas.
• Integrate ServiceNow with external data sources via REST APIs, including connections with systems like SAP Ariba, CGP Impact Assessment, and other procurement tools.
• Manage user roles and permissions to ensure appropriate access control within the TPRM module.

Required Experience:

• Extensive hands-on experience in ServiceNow development, with a focus on GRC and TPRM modules.
• Strong background in configuring Business Rules, Client Scripts, UI Actions, and other technical components in ServiceNow.
• Proven experience in designing and managing custom risk assessments and configuring workflows for risk scoring and issue management.
• Proficiency in building and managing reporting and analytics dashboards within the ServiceNow platform.
• Solid understanding of integrating ServiceNow with third-party systems via REST APIs.
• Experience with user role management, access control, and permissions configuration in ServiceNow.

Preferred Experience:

• Previous experience in implementing TPRM solutions in large organizations.
• Knowledge of additional ServiceNow modules related to GRC, such as Security Operations (SecOps) or IT Service Management (ITSM).
• ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
• Familiarity with procurement systems like SAP Ariba and other third-party risk assessment tools.