Remote Mid Data Analyst

Requirements: 

• 3+ years of experience as a Data Analyst
• AWS experience + certification is an advantage
• Knowledge of tools: PowerBI, Tableau, MicroStrategy is beneficial
• CCaaS experience (preferred in selected technologies: Genesys Cloud / TalkDesk / AWS Connect)

Responsibilities:

• Develop strategies and action plans to meet business needs and objectives using analytics tools
• Collaborate with business and internal teams to analyze, design, & deliver innovative analytics solutions
• Develop in the area of AI/Machine Learning technology stack
• Data visualisation and dashboard preparation 
• Improve analytical processes and implement best practices and document them