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NOC Engineer
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LeoVegas

NOC Engineer

LeoVegas
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Remote

Tech stack

    NOC
    regular
    Linux
    regular
    MySQL
    regular
    ITIL
    junior
    Terraform
    nice to have
    Python
    nice to have
    Datadog
    nice to have
    GCP
    nice to have

Job description

Online interview
Who we are
 
Hi! We are LeoVegas Mobile Gaming Group 🦁  - a premier GameTech company based in Sweden. Now we are so excited to build a brand new IT Hub in Poland!
 
If you’re looking for a coaching, entrepreneurial, positive workplace culture rather than a formal hierarchy, there is no better place for you! Our culture is based on trust, accountability and the pursuit of improvement. Plus a fun and friendly environment :)


Tech stack you will work with on a daily basis: DataDog, Terraform, MySQL, GCP, Workbench, Git, Jira, Confluence, Python, Linux

What will you be doing:

  • Proactive monitoring and support of the production and non production environments.
  • Maintain a good standard of providing information internally when it comes to ongoing issues.
  • Detect, analyse and respond to systems and security incidents.
  • Maintain and suggest improvements to the incident and problem processes.
  • Act promptly on alarms, service degredation and outages.
  • Acts as a focal point for outages until restoration.
  • Maintain, escalate and update NOC related tickets.
  • Work closely with other Platform teams to ensure that platforms are designed with “operability” in mind.
  • Deliver on KPI’s set internally as well as adhere to SLA’s with regards to service delivery to other departments.
  • Direct contact with Service Providers and 3rd parties;
  • Using ITIL Best Practice to handle service requests, incidents and change requests.
  • Create new and update existing knowledge base articles.
  • Usually, work in hours: 9-17 and participate only for one week every 6 weeks in a 24×7 on-call.


Our ideal candidate has:
  • Knowledge of networking essentials.
  • Knowledge of server administration.
  • Experience in working with monitoring tools.
  • Working knowledge of application container frameworks.
  • Experience working with cloud platforms.
  • Knowledge of Linux operating systems and MySQL.
  • Knowledge of VMWare virtualisation software, system monitoring, and web services.
  • Knowledge of analysing logs and troubleshooting issues.
  • Knowledge of DNS & SSL Termination.

And additionally...
  • Excellent communication skills, needed for delivery of information both to technical and non-technical teams.
  • Team player.
  • Highly motivated, positive attitude, eager to learn new skills and technologies.

What we offer:
 
  • 💸  monthly salary: 12 000 - 16 000 PLN gross (UoP)
  • you can work fully remote, hybrid or from the office
  • referral bonus (13 000 PLN)
  • benefit allowance - 800 PLN gross monthly
  • opportunity of worcation,
  • welcome package,
  • no dress code,
  • flat structure, 
  • international teams,
  • training budget.

Our office:
  • located in the centre of Warsaw (Koszykowa 61), in Mindspace (check it here). 
  • pet-friendly 🐕
  • car and bike parking spaces 🚲
  • lots of chillout zones 🧘🏻‍♀️
  • speciality coffee made by a professional barista ☕️
  • free snacks 🥜
  • weekly events (like yoga sessions or tasting delicious food and drinks).
 

**As our company working language is English so we’d like to see your CV in English please**