Front line support

We urgently Looking a German + English-speaking candidate with Opera PMS experience (Cloud & On-Prem) or at least 4-5 years of hotel industry experience.

The ideal candidate should have worked in back-end teams or in reception/front desk roles and have a solid understanding of room bookings, room rates, and related operations.

Key Requirements:

• Rate: €17–18/hour

• Experience: Mid-level with Opera PMS experience preferred. If not, at least 4-5 years of experience in the hotel industry.

• Skills: Must have experience with:

  • Front-line support for Opera PMS and handling PMS incidents (Cloud & On-Prem)

  • Ticket management, responding to alerts and resolving issues (system/application faults)

  • Monitoring concepts (Infrastructure, systems, application health, performance, etc.)

  • Basic networking knowledge (TCP/IP, DNS)

• Education: Preferably a degree in Hospitality Management or equivalent

• Languages: Fluent in German and English (spoken and written)

• Other: Strong administrative skills, coaching and development abilities, and problem-solving experience in hotel systems.

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This is a high-priority role, so please share your availability and  CVs as soon as possible. We need Candidates with a background in Hotel Property Management Systems, specifically Opera, will be prioritized.

Looking forward to Speak with you.