Responsibilities
- cooperation with business domain & technical experts to gather clear requirements,
- requirements analysis and description,
- solution modeling in cooperation with IT Architects,
- solution description,
- support of development team during delivery process,
- contribution to product release documentation,
- complete product functional documentation package delivery,
- customers functional support - product expertise,
- knowledge sharing sessions (internal and external) conducting.
Basic qualifications
- at least 2 years experience in IT - you can be QA or Dev feeling a call to become an Analyst,
- overall understanding of IT software development, including release management,
- Confluence & JIRA usage experience,
- experience in project and product documentation preparation,
- experience in functional and system requirements analysis,
- experience in customer support - in issues investigation, improvements and change requests analysis,
- cross-knowledge of information technologies,
- fluent written and spoken English (min. B2.C1),
- strong analytical thinking skills,
- ability to solve complex B2B and B2C use cases processing,
- very good communication skills and high personal culture.
Additional qualifications
- UML modelling knowledge and experience,
- BPMN modelling knowledge and experience,
- Master's degree (technical one would be an advantage).