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  • All offersKrakówSecurityOperation Engineer
    Operation Engineer
    HSBC Service Delivery

    Operation Engineer

    HSBC Service Delivery
    Type of work
    Employment Type
    Operating mode

    Tech stack





      Network Security


      Endpoint Security


      Data security




    Job description

    Some careers shine brighter than others.

    If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    Your career opportunity

    The Cybersecurity Operation Engineer will be a member of the Global Cybersecurity SRE team. This team is responsible for the maintenance and operation of all technologies the function relies on.  This ensures that the highest standards of availability and security are maintained across all Cybersecurity tooling and that the function will maintain capability in the light of significant organizational disruption.

    What you’ll do

    • Provide weekend support on rotation through active/passive on calls. 
    • Serve as Security Engineer supporting technical operations for critical cybersecurity technologies.
    • Provide end to end administration and production support for cybersecurity tools under Endpoint security, Data Security, Network security, Application Security and SIEM/SOAR.
    • Analyse, investigate, remediate cybersecurity application incidents in operational/production environment.
    • Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or PowerShell) or other interfaces.
    • Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance.
    • Perform cybersecurity application installation, upgrades, product hygiene and maintenance.
    • Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management.

    What you need to have to succeed in this role

    • Readiness to provide weekend support on rotation through active/passive on calls. 
    • Relevant experience in tool administration and support of at least 2 of the following:
    • Endpoint security (McAfee ENS, CrowdStrike or any EDR solution).
    • Network security (ISE/NAC solutions, Network segmentation, Web proxy solutions).
    • Application security (Nessus/Tenable, Container/Docker security).
    • Data Security (Industry leading DLP technology such as Symantec or MacAfee DLP).
    • SIEM/SOAR (Splunk ES, Splunk SOAR).
    • Familiarity with Unix & Windows operating system is a must.
    • Experience working on Amazon web services (Compute, Storage and Networking) is nice to have.
    • Experience with any one of the script languages such as Perl/PowerShell/Python is desired.
    • Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to broader audience.
    • Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.
    • Must take ownership of tasks and demonstrate high degree of responsibility to ensure completion.

    What we offer

    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery and kindergarten discounts
    • Language classes
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours 
    • Free parking

    If your CV meets our criteria, you should expect the following steps in the recruitment process:

    • Online behavioural test
    • Telephone screen
    • Zoom interview with the hiring manager

    We are looking to hire as soon as possible so don’t wait and apply now!

    You'll achieve more when you join HSBC.