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    Technical Cyber Education & Awareness manager
    HSBC Service Delivery

    Technical Cyber Education & Awareness manager

    HSBC Service Delivery
    Type of work
    Employment Type
    Operating mode

    Tech stack





      corresponding security

      nice to have

    Job description

    Some careers shine brighter than others.

    If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    Your career opportunity

    Global Cybersecurity is responsible for enabling businesses and functions to manage their information, technology and cybersecurity risks by ensuring these are well-understood, and that controls used the manage such events are defined, assessed and implemented appropriately. 

    We are looking for a passionate, problem solving professional to help us empower and equip technical roles at HSBC with the cybersecurity skills and awareness, relevant to their role, to increase the resilience of the bank.

    What you’ll do

    • Lead and operate Cyber EDUC 2 control to test and train software developers considered as ‘High Risk Users’ from a cyber perspective. 
    • Mature the EDUC 2 control to include other technical audiences.
    • Working closely with user research, Cyber control owners (eg Data Security, Vulnerability Management, Identity and Access Management) and vulnerability/incident data analysis to inform the design and delivery of cybersecurity training to any technical audience.
    • Using data and insights to demonstrate the effectiveness/impact of the solutions you deliver. 
    • Using your subject matter expertise, you can design proxy measures to demonstrate how training solutions support our overall outcomes. We want to measure more than just our output (e.g., courses completed) and demonstrate an impact on engineering metrics such as reduced incidents, reduced time to remediate or reduction in recurring vulnerabilities. 
    • Work closely with the Cybersecurity Assessment and Testing (CSAT) function, Global Engineering, CTO DevOps Services to gather inputs, validate and test the impact of proposed training and ultimately implement joined up solutions to our target audience.
    • Through a data-driven approach, identify gaps/opportunities in our security training tooling and design and deliver pilots to address these opportunities. This could include identifying and trialling 3rd party vendors.
    • Support from a communications and training perspective, any initiatives empower and enable technical roles to operate more efficiently and securely.

    What you need to have to succeed in this role

    • Strong relationship building experience and persuasion skills, including experience where you have previously worked with numerous partners to find common agreement and deliver a common solution.
    • Strong technical subject matter background in application security, DevSecOps and/or identity and access management.  Excellent understanding of Security concepts and principles.
    • You may be an engineer at heart but have proven experience of stepping out from being a practitioner and now use your unique insider experience to deliver transformational enablement programmes to engineers (e.g.: Training and development, Change Management/Transformation, Internal engagement, and culture change).
    • Design thinking: Experienced in creating needs-based solutions that are also measurable and materially reduce risk.
    • Experience of being part of enabling initiatives for technologists at scale with proven results.
    • Ideally experience of using or managing third party training vendors and platforms.
    • Good understanding of security flaws in different programming languages.
    • Understanding of emerging technologies and its corresponding security threats would be a plus.

    What we offer

    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery and kindergarten discounts
    • Language classes
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours 
    • Free parking

    If your CV meets our criteria, you should expect the following steps in the recruitment process:

    • Online behavioural test
    • Telephone screen
    • Zoom interview with the hiring manager

    We are looking to hire as soon as possible so don’t wait and apply now!

    You'll achieve more when you join HSBC.