Programme Manager

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Your career opportunity

HSBC’s Data & Analytics Office (DAO) promotes a data-driven culture across HSBC through our strategy of: 

• Fix The Back Book: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
• Engage Colleagues: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
• Build Sustainable Capabilities: Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management, or reducing costs.

The role primarily supports the Fix the Back Book pillar(s) of the strategy. 

To drive our strategy, we are now seeking a high calibre professional and self-motivated Programme Manager to join our Data team.

DAO Programme Managers are responsible for the leadership of a team of project managers, business analysts and contingent project resources across multiple locations. The role will also be responsible for execution in the Regulatory Excellence programme through a range of methodologies as well as having holistic oversight of the relevant DAO product development roadmaps and the adoption plans.

The initial assignment will be on the Regulatory Excellence programme where the role holder will focus on Regulatory Reporting deployment / enhancements.

The successful applicant will enjoy working as part of a dynamic team on a high profile and exciting / engaging programme of work.

What you’ll do

• Owning delivery execution within the Regulatory Excellence programme as well as having holistic oversight of the product development roadmap and the adoption plans 
• Accountable for programme delivery strategy and approach across a series of capabilities / projects or component activities, building stakeholder buy-in around plans, commitments and changes
• Accountable for programme reporting, governance and benefits realisation / Objectives Key Results (OKR) management to all relevant stakeholders / committees in accordance with HSBC’s Change Framework
• Leading Project Managers / Scrum Masters / PMOs on a high-profile global delivery to ensure commitments are met across budget / benefits / schedule / scope
• Proactively partnering with Product and SMEs in the annual planning and forecasting process
• Accountable for the intake of all new work and the evaluation of new change requirements, facilitating integrated triage to identify requirements, scope and budget
• Drive stakeholder discussions related to delivery strategy, scope, capabilities and budget
• Owning and managing resource plans with Project Managers / Scrum Masters, producing/overseeing indicative pricing and detailed budgets that match a description of deliverables and actual work effort
• Serving as an escalation point to manage risks, issues and dependencies. Provide solutions-oriented consultation to integrated team leads, proactively controlling scope and the change control process, and collaborating with stakeholders to strategically identify and implement solutions
• Manage negotiations and oversee the management and service agreement monitoring of TP contracts
• Using approved change management tools e.g. JIRA and Confluence, to establish delivery dashboards and reports to ensure financial health, live deliverables and performance against KPIs / OKRs
• Partnering with other global Programme Managers and Programme Office to implement the approved DAO vision for delivery management and contribute to the future evolution of the discipline
• Establish effective controls, procedures and quality assurance processes to promote consistency of outputs across all deliverables in line with the Change Framework and HSBC’s Risk and Controls framework
• Managing and mentoring Project Management / Scrum team members, including resolving escalations, setting and managing performance goals, coaching individual career growth paths and balancing workloads

What you need to have to succeed in this role

• Solid recruitment knowledge. We don’t measure experience in years, but you must show that you really know what you are doing.
• Senior stakeholder management skills. You will interact with hiring managers and department heads on daily basis.
• Proficiency in English. We are a diverse company. Ability to communicate on a business level with everyone is a must.
• Reporting and presenting skills. You must know how to analyse and present recruitment data in a clear manner.
• Innovative thinking. We don’t settle for mediocracy, and neither should you. You must be able to challenge conventional approach and create new ways of working in dynamically changing world

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Zoom interview with the hiring manager 

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

Applications sent to us will be taken into consideration only if they include the following statement:

“I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”