Gen AI Senior Integration Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Are you passionate about cutting-edge technologies and driving innovation? Are you excited about the prospect of elevating customer experience to a completely new level in the banking industry? We're on the lookout for a dynamic Integration Specialist / Process Engineer to join our team and play a pivotal role in shaping our Gen AI ambition. You will have the unique opportunity to develop and deploy advanced Generative AI (GenAI) solutions, contributing to HSBC's digital transformation and positioning it at the forefront of AI-driven banking solutions. You will be supporting over 10k frontline employees, across 50+ markets and two of HSBC's largest divisions, making a real impact on the future of banking.

What you’ll do

• Collaborate with stakeholders and development teams to define the requirements and specifications for integrating GenAI solutions into new and existing banking applications.
• Develop APIs, microservices, and other integration layers to facilitate seamless communication between GenAI models and frontend applications.
• Ensure the scalability, reliability, and performance of the integrated GenAI solutions, optimizing software architecture and implementing best practices.
• Conduct thorough testing and debugging of integrated systems to identify and resolve any issues or inconsistencies.
• Work closely with UI/UX designers to implement user interfaces that interact with GenAI models and provide an intuitive user experience.
• Collaborate with DevOps to streamline the deployment and release management processes for integrated GenAI solutions.
• Document the integration process, including system architecture, data flows, APIs, and dependencies, to ensure proper knowledge transfer and future maintenance.
• Provide technical support and guidance to cross-functional teams during the integration and implementation phases, addressing any challenges or technical roadblocks.
• Demonstrate the ability to work independently and take ownership of tasks, while also supporting junior team members, ensuring timely high-quality delivery.
• Establish and maintain strong relationships with internal and external partners, fostering a collaborative environment that encourages knowledge sharing and drives product success.

What you need to have to succeed in this role

• Track record of implementing GenAI solutions in strictly regulated organizations
• Familiarity with cloud-based AI platforms, especially Microsoft Azure
• Strong proficiency in software development with expertise in backend technologies, frameworks, and languages, such as Python, Java, or Node.js.
• Experience in designing and developing scalable, robust, and secure software systems preferably in the banking or finance industry.
• Knowledge of software integration patterns and experience in integrating complex systems, including APIs, microservices, and third-party libraries.
• Understanding of software development methodologies and best practices including version control (e.g., Git), code reviews, and testing frameworks.
• Familiarity with frontend development frameworks and technologies (e.g. Angular, React) to facilitate the integration of GenAI models with user interfaces.
• Proficiency in working with databases and data storage technologies to manage data used by GenAI models.
• Understanding of DevOps principals and experience working in environments with continuous integration and deployment (CI/CD) pipelines.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve software integration issues.
• Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders.
• Comfortable working in a business environment with direct line of communication to the business stakeholders. 
• Result oriented team player who can foster strong and collaborative partnerships with key stakeholders.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Zoom interview and/or on-site interviews with the hiring mangers

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.