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    Data Privacy Manager
    HSBC Service Delivery

    Data Privacy Manager

    HSBC Service Delivery
    Type of work
    Employment Type
    Operating mode

    Tech stack



      Problem Solving


    Job description

    Some careers shine brighter than others.

    If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    Your career opportunity

    • HSBC Data & Architecture Office (DAO) promotes a data-driven culture across HSBC through our strategy of:
    • Protect: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
    • Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
    • Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management, or reducing costs.
    • The Data Privacy Manager supports all pillars of the strategy with a primary focus on the data privacy and HBCE
    • (Continental Europe).

    What you’ll do

    • Act as an SME on data privacy and protection laws and internal policies within the first line of defence (1LoD).
    • Help Businesses and Functions (e.g., Control Owners and Control Operators for relevant data privacy controls) act in line with their responsibilities as outlined by the Non-Financial Risk Framework.
    • Work from HBCE to support Group DAO (Data Privacy & Sharing team) to fulfil its mandate and ensure wider DAO teams are aware of and compliant with global data privacy laws & regulations.
    • Proactively identify data privacy risks, issues, and control gaps, agree action plans to mitigate within a timely manner, track progress of actions, escalate to appropriate forums where necessary.
    • Support the development and delivery of data privacy controls, help monitoring effectiveness and reporting issues, ensure that accurate, complete, and up-to-date MIs and KCIs are in place and proper documentation of all obligations regarding controls, actions and issues is maintained in respective systems.
    • Provide visibility of country status of risks, controls and issues to the wider DAO team and DAO leadership when required.
    • Work collaboratively with Data Protection Officers, Risk Stewards, Data Privacy Legal and Regulatory Compliance (2LoD) on cases related to data privacy within the HBCE region.
    • Provide trainings, support in developing and administering guidance, training, and educational materials for the region.
    • Identify areas of improvement in local and regional practices relative to managing data privacy.

    What you need to have to succeed in this role

    • Previous experience in data privacy, data governance, data management, or execution activities in data related projects.
    • Good knowledge or European data protection laws, including GDPR and ability to practically apply privacy laws to real world scenarios, providing simple, comprehensible, and measurable guidance and solutions to privacy related queries.
    • Knowledge about HSBC Non-financial Risk Framework, internal controls, Data Risk Policy
    • Ability to identify and mitigate privacy risks with the ability to understand materiality of risks and prioritise / differentiate response accordingly.
    • Effective decision-making, influencing, critical thinking and problem-solving skills.
    • Excellent written and verbal communication skills, with meticulous attention to detail and the ability to articulate complex issues in a focused, simple manner.
    • Experience in working with an international bank preferably with multiple lines of business and functions.
    • Experience in working with globally and culturally diverse teams.
    • Strong commercial mind-set with the ability to lead change and drive innovation in collaboration with IT and across Lines of Business.

    What we offer

    • Competitive salary
    • Annual performance-based bonus
    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN).
    • Corporate parties & events
    • CSR initiatives
    • Nursery discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours
    • Free parking

    If your CV meets our criteria, you should expect the following steps in the recruitment process:

    1.  Online behavioural test (for external candidates only)
    2.  Telephone screen (for external candidates only)
    3.  Job interview with the hiring manager.

    We are looking to hire as soon as possible so don’t wait and apply now!

    You'll achieve more when you join HSBC.