DevOps Engineer

Atlassian DevOps Engineer

Ref.13340

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Your career opportunity

The Team

The Collaboration Tooling team play a pivotal role in delivering tooling and support to all the Value Streams within WPB; 3000 developers and 30,000 end users. The tools being managed currently within the team consist of Slack, Jira and Confluence and are maintained both on-prem as well AWS.

As we grow, our goals have always remained the same:

• Have fun whilst working with the best technology and people

• Design and build the finest products we can

• Learn from the best and cultivate openness and respect.

• Learn constantly and share what we know!

As an Atlassian DevOps Engineer, you’ll be within a team who have full responsibility for the WPB Jira, Confluence and Slack platforms. These applications are critical to all WPB Teams, so it’s imperative to maintain a 100% uptime and provide an excellent level of service to all 35,000 users!

What you’ll do

• Support Jira and Confluence through our internal Jira Service Desk. 
• Maintain the operational environment within AWS including PostgreSQL.
• Implement new customisations through customer service requests:

o Jira project configurations (Workflows, Fields, Screens, Permissions etc.)

o Confluence content management (Space creation, data cleaning, user macros etc.)

o Review and piloting of new apps from the Atlassian marketplace

• General maintenance of the application and ensuring best practises
• Assist in implementing application upgrades.
• Manage Slack issues and onboarding.
• Provide training where required to users for all our tools.
• Close Issues within agreed SLAs.

What you need to have to succeed in this role

• Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment. 
• Ability to debug, optimize code, and automate routine tasks. 
• Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
• 2 years’ experience managing & supporting an infrastructure Hosting Environment - Linux, AWS, Databases (MySQL, Postgres).
• 4-5 years' experience administering & supporting Jira and Confluence. 
• Groovy Experience (ScriptRunner, JMWE, System scripting)
• Be comfortable following Scrum methodology and working within an agile, multidisciplinary team.
• Great communication - convey your thoughts, ideas, and opinions clearly and concisely face-to-face or virtually to all levels up and down stream.

What we offer

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours 
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online assessment.
• Telephone screen.
• Job interview with the hiring manager.

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.