You are responsible for development AND maintenance because we work DEVOPS. You will work with Genesys software but we need you to have at least fundamental knowledge about Ws2019, MSSQL database, Cassandra database and Unix. We use F5 for loadbalancing, IIS, Apache Tomcat and update JAVA on servers which you need to understand and maintain. We renew certificates and we expect you to understand the high level of security we uphold. You work from concept to end product. With your passion you ensure innovation and further development of CCC solutions. You coach your colleagues and actively follow internal and external developments. We continuously improve customer engagement. Our goal is to become the best online insurer in the Netherlands. Will you help us?

What are we looking for:

• Broad and up2date knowledge of Genesys.

o Framework 8.5

o Voice, E-services, WFM, GIR etc. etc.

o Minimum of 4 yr experience

o SIP and optional SBC

• JAVA, Apache Tomcat, IIS and in general data/netwerk transmitting sequences.

• Basic understanding of Powershell, Azure Devops, F5

• Being able to make and execute basis scripts on MSSQL/PostGreSQL/Cassandra DB’s

• Being able to work in an Agile/Scrum environment

o Transcending discipline

o Being able to work well together

o Working proactively

• Be open to feedback on behaviour and work

• In addition, you are proactive, analytically strong and creative in finding solutions.

• Highly proficient English Language, both written and spoken.

• Bachelor’s degree in an IT related education.

• Creatively able to read Dutch documentation (prior documentation is in Dutch)

• Willing to work outside business hours when implementing changes, or if scheduled for standby and performing a daily system check.