Skills:

- Technical management tools

- ServiceNow Windows Autopilot

- MS Endpoint Manager

- MS Intune

- Microsoft System Center Configuration Manger

- Azure Active Directory

- Active Directory

- Okta, Global Protect

Soft Skills:

- Excellent communication and conversation skills (both verbal and written)

- Fluency in English (C1 level or above) is mandatory for this position. Knowledge of another European language would be an asset

- Great customer handling skills and resourcefulness, vital for dealing with unforeseen situations

- Ability to acquire new information quickly and the willingness to do so at all times

Technical Requirements:

- Understanding of the IT environment and readiness to learn new processes and technologies

- Good working knowledge of Windows OS, MS Office, Internet browsers, PC hardware

- ITIL knowledge would be an asset

Years of Experience:

- 3 - 5 year of previous IT experience (FSO, RDS)