Field Application Engineer (CLIENT)
Python
Field Application Engineer (CLIENT)
Type of work
Undetermined
Experience
Senior
Employment Type
Permanent
Operating mode
Office
Tech stack
apace
Linux
Python
Shell
WebSphere
WebLogic
SQL
Job description
Online interview
What You Will Do:
- Install, configure, troubleshoot installation of our product on customer’s networks
- Provide high quality technical support via phone, e-mail and on-site to customers
- Providing support to sales team qualifying new opportunities
- Manage case tracking, prioritization, and escalations to global support / R&D
- Develop demonstrations and tools for Harman’s products on various platforms
- Handle stressful situations with competing deadline
- Respond to customer-reported issues on a timely basis (meeting SLA targets)
- Diagnose and troubleshoot technical issues
- Deliver, integrate and maintain complex environments
- Maintain quality standards to ensure the best customer experience
- Onsite and remote workshops, demonstrating Harman solutions & products and its latest features.
What You Need:
- Bachelor’s degree (BSc or other equivalent technical degrees)
- 5+ years of experience as a software/infrastructure engineer
- Experience with Application Servers – Apace Tomcat, WebSphere, WebLogic
- Database experience (SQL)
- Strong Linux and scripting in Python, Shell, etc.
- Experience and knowledge of enterprise IT systems
- Networking background – configuring and operating
- Strong problem solving/debugging capabilities
- Experience working with global accounts
- Ability to effectively communicate technical topics
- Ability/desire to travel as needed (20%)
- Must be able to work flexible hours according to customers’ needs
Advantages
- Kubernetes and Docker
- Development experience – C++/Java/J2EE
- Knowledge of automotive embedded control systems
- Automotive/mobile industry experience
- Experience with OMA-DM
What We Offer:
- Work in international project team with the biggest worldwide automotive customers
- Training on the job and technical trainings
- Further development opportunity
- A great package of additional benefits such as:
- flexible working time,
- private healthcare (LuxMed),
- MultiSport card,
- MyBenefit cafeteria,
- employee discounts on HARMAN products (JBL),
- game room,
- additional 1 day off in 2021 (24th December)
- and much more..
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