Tech Service Consultant CIAM (GIGYA)
Data
Tech Service Consultant CIAM (GIGYA)
GSK
Poznań
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Tech stack
Databases
JIRA
Confluence
HTML5
CCS3
JavaScript
Job description
Online interview
Poznan Tech Hub is GSK worldwide biggest IT center hiring about 700 highly-skilled IT professionals. We are part of GSK, which aspires to be one of the world’s most innovative, best performing and trusted healthcare companies. At Poznan Tech Hub we build a truly international team which provides services to all GSK locations around the world. Our talented IT experts have a unique opportunity to contribute to the entire product life cycle from research and development, through manufacturing, to commercialization and support salesforce of new vaccines, medicines and healthcare products.
It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our every day job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world.
Our team of IT professionals works on Customer Identity and Access Management system (CIAM) – SAP GIGYA/CDC, supporting pharma and consumer markets all over the world. We manage user data stored in cloud of healthcare professionals who are offered web services through GSK HCP portals. Our team supports Digital Marketing solutions e.g. Data Driven Marketing or Marketing Automation. If you want to develop your career in areas like Web development, data integration, identity management and you are interested in Agile ways of working you are good candidate to join our team.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following:
It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our every day job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world.
Our team of IT professionals works on Customer Identity and Access Management system (CIAM) – SAP GIGYA/CDC, supporting pharma and consumer markets all over the world. We manage user data stored in cloud of healthcare professionals who are offered web services through GSK HCP portals. Our team supports Digital Marketing solutions e.g. Data Driven Marketing or Marketing Automation. If you want to develop your career in areas like Web development, data integration, identity management and you are interested in Agile ways of working you are good candidate to join our team.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following:
- Implementing interactive web components for user registration, login, multichannel communication using Gigya platform
- Providing technical support for GSK web sites built on Gigya and Adobe Experience Manager (AEM) platforms
- Implementing BE solutions to import/export data from various systems e.g. CRM
- ETL programming/scripting for data transformation
- Building Data Models
- Identification of technical issues and troubleshooting (e.g. in web browser)
- Working in Agile/Scrum
- Collaborate with Back-End and Front-End teams to build the web sites
- Solving reported issues according to service guidelines
- Providing technical assessments for proposed solutions
- Knowledge sharing within the team
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- 2+ years of experience in IT in application or data support
- Knowledge and experience in data operations (Database, Website)
- Basic knowledge of HTML5, CCS3, JavaScript
- Experience in working in Agile
- Knowledge of tools such as Atlassian (Jira, Confluence)
- Experience in service support and service processes, exposure to ITIL
- Very good English verbal & written communication skills (min. B2)
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Ability to take ownership and responsibility for projects as well as to solve technical issues independently,
- Degree in Engineering/IT or Technical Sciences
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.
Benefits:
- Career at one of the leading global healthcare companies
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & wellbeing activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.