Product Consultant
Other
Product Consultant
Poznań
Type of work
Undetermined
Experience
Junior
Employment Type
Permanent
Operating mode
Office
Tech stack
Salesforce
Job description
Online interview
Poznan Tech Hub is GSK worldwide biggest IT centre hiring about 700 highly skilled IT professionals. We are part of GSK, which aspires to be one of the world’s most innovative, best performing and trusted healthcare companies. At Poznan Tech Hub we build a truly international team which provides services to all GSK locations around the world. Our talented IT experts have a unique opportunity to contribute to the entire product life cycle from research and development, through manufacturing, to commercialization and support sales force of new vaccines, medicines and healthcare products.
It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our everyday job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world.
Job Description Summary
A fantastic opportunity has arisen to join a team accountable for the design and improvement of Customer Relations Management Systems (CRMS).
By joining this team, you will become part of a global organization, and work alongside Product Owners, Product Experts and the Stakeholders/Consumer on exciting projects to improve the end user experience.
As a Product Consultant you will conduct research, analysis, requirement gathering to understand customer needs, and propose fit for purpose solutions. You will have a direct impact on the delivery of the product enhancement and features. In this role you will be able to provide guidance, recommend solutions and influence business processes.
Key responsibilities
- End-to-end change requests/new functionalities coordination, which includes facilitation and requirements gathering
- Business and functional analysis
- Cooperation with global business Stakeholders
- Analysis of business requirements
- Propose design of optimal technical solutions
- UAT (user acceptance tests) coordination
- Documentation and training preparation
- Communication with stakeholders in multiple locations
- Providing consultation in terms of Salesforce.com capabilities
- Developing required level of technical knowledge of the system supported
Why you?
Basic Qualifications:
- Experience with software platforms such as CRM, ERP, HR
- Experience with software development
- Experience with Agile Methodology
- Project Management experience
- Strong Analytical skills
- Ability to multitask and prioritize
- Excellent communication skills
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Understanding of methods for modeling scope, processes, rules, data and interfaces effectively
- Understanding of Salesforce.com Technology
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.
Benefits:
- Career at one of the leading global healthcare companies
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & well being activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.
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