Operations Analyst
Analytics
Operations Analyst
Poznań
Type of work
Undetermined
Experience
Mid
Employment Type
Permanent
Operating mode
Office
Tech stack
Management
English
ServiceNow
cyber security
Job description
Online interview
At GSK, we're a company with a purpose to help people do more, feel better and live longer. We realize that our purpose starts with us. When we feel at our best, we perform at our best. Therefore, we want all applicants to be able to perform their best throughout the recruitment process.
We will be delighted to hear from talented individuals that align to our values. These are at the heart of everything we do and include: Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.
When you set out on your adventure at GSK, we make a deal. You commit to living our values and expectations and performing against our Innovation, Performance and Trust priorities. In return, GSK commits to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us.
As a modern employer, we empower you to be yourself, share ideas and work collaboratively.
Operations Analyst
In this role you will…
- Support the Incident Management and Cyber Security Operations E2E case management process
- Help to improve and embed robust processes across teams which will help us achieve our overall strategy of reducing time to respond and triage concerns, improve the quality and response time of core case types and incidents that Cyber Ops has primary responsibility for
- Coordinate and build stronger partnerships with critical cross functional business owners (i.e. privacy, legal, corporate investigations, human resources)
- Deliver regular leadership information reports as needed
Our team is a part of a fast-paced operational area within the Cyber Security department, responsible for helping maintain and mature the company’s Security Incident Management infrastructure. We handle the ever-changing threat landscape while also using technical skills as well as input in strategic planning to ensure the company has the appropriate tools to deal with cyber incidents across the corporate portfolio.
Why you?
Qualifications & Skills:
- Experience working in general field of investigations, cyber security, investigative governance, or case management
- Experience working with investigative case management systems (e.g. ServiseNow)
- General knowledge of Cyber Security Operational functions, including; incident management, forensics, insider threat, and potential case types associated with these functions
- Well-developed analytical and problem-solving skills, good communication, influencing and interpersonal skills with the ability to build positive relationships at all levels.
- Very good English skills - level B2/ C1 (communicating with teams from other countries).
Benefits:
- Career at one of the leading global healthcare companies
- Attractive reward package (competitive salary, annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit
- Possibilities of development within the role and company’s structure
- Life insurance and pension plan
- Open and inclusive environment which is supportive and welcoming of all diversity strands (gender, race, ethnicity, sexuality, disability, or any other characteristic)
- Private medical package with additional preventive healthcare services for employees and their eligible counterparts
- Sports cards (Multisport)
- Personalized learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)
- Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers
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