Business Operations Manager
PM
Business Operations Manager
GSK
Poznań
Type of work
Undetermined
Experience
Senior
Employment Type
Permanent
Operating mode
Office
Tech stack
DevOps
Agile
Job description
Online interview
Poznan Tech Hub is GSK worldwide biggest IT center hiring about 700 highly skilled IT professionals. We are part of GSK, which aspires to be one of the world’s most innovative, best performing and trusted healthcare companies.
At Poznan Tech Hub we build a truly international team which provides services to all GSK locations around the world. Our talented IT experts have a unique opportunity to contribute to the entire product life cycle from research and development, through manufacturing, to commercialization and support sales force of new vaccines, medicines and healthcare products.
It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our everyday job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world.
Job Description Summary
This critical position is accountable for leading the operations of our global Salesforce Incentive (Incentive Compensation for Sales Reps) programme across Global Pharmaceuticals. The post holder will be a full member of the Tech Sales Operations management team, working closely with the Director and peer Managers, to embed operational excellence both within GSK and across vendor partners. The role will work closely with the Regional Business Owners and Tech teams to deliver and support true value to GSK.
The Business Operations Manager will demonstrate a balance between Technical and Business skills unique to this role. The Manager will demonstrate a depth and breadth across key Tech competencies including DevOps, Agile principles including continuous testing, Lifecycle Management and the ability to successfully collaborate with experts from other subject domains. They will also demonstrate an ability to quickly and adeptly learn business principles actively in the role.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- The continuous delivery of technology solutions adopting agile and DevOps principles.
- Ensures use of relevant Pharma Tech / central services and collaborating with service partners in identification and delivery of service improvements
- Ensures continuity of business execution i.e. operational support for relevant applications
- Proactively develops and delivers continuous improvement/simplification of Product portfolio to improve customer experience, enhance user productivity, increase system reliability and reduce the total cost of ownership
- Keeps relevant technical documentation up to date in support of the lifecycle plan for audits/reviews
- Provides direction to product teams composed of GSK employees, strategic partners and software vendors
- Contributes to release planning and roadmaps working closely with Product Owners, Product Director and Enterprise Architecture team
- Collaborates with Director, HCP Engagement and Management team peers to build a world-class exemplary DevOps organization.
- Supports Business Product Owner and product team to deliver value continuously, fostering and maintaining close links with customers, including Field- and Home Office-based associates.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
We are looking for professionals with these required skills to achieve our goals:
- Experience in Agile development
- Data science (e.g. AI/ML), data analytics & data quality/integrity
- Extensive Vendor Management experience
- Testing strategies & frameworks
- Lifecycle/service management, business continuity
- DevOps & Automation [of testing, build, deployment, CI/CD, etc.]
- Experience with relevant technology platforms and frameworks including cloud technologies
- Ability to work independently or virtually in a globally dispersed team.
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- Experience in Pharmaceutical industry, Field-Based selling, Incentive Compensation, and extensive Vendor Management.
- Collaborative team player who takes risks, makes mistakes, and learns from both. Sense of humor and transparency required.
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.
Benefits:
- Career at one of the leading global healthcare companies
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Company Car or Car Allowance
- Long term incentives
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday.
- Free car and bike parking, locker rooms and showers