Head of Program Management / Delivery Manager

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry.

We have а great experience: GR8 Tech platform successfully handles millions of active players and offers best practices to develop and grow in the gambling industry. We are here to provide great gaming tech to satisfy even greater ambition!

We develop complete tech coverage for gambling businesses worldwide, including iGaming platform solutions, consulting, integration, and long-lasting operation services.

We are driven by our ambition to make a great product with great people! Together we move the world of iGaming forward — join!

About your key responsibilities and impact:

Internal Program Management:

• Overseeing the program management of our sportsbook set of products;
• Defining program scope, goals, and deliverables in alignment with business objectives;
• Developing and maintaining detailed program plans, timelines, and resource allocation;
• Monitoring program progress and ensuring adherence to timelines and budgets;
• Identifying and managing program risks and issues, and implementing mitigation strategies.

External Delivery Management:

• Managing the successful and timely external delivery of sports products for our clients (PaaS solutions);
• Coordinating with internal teams to ensure seamless delivery and client satisfaction.

Team Management:

• Leading and mentoring a team of project managers (6 people as of now);
• Overseeing a complex team setup (60+ people);
• Providing guidance and support to team members to ensure successful project and program delivery;
• Conducting performance evaluations and fostering a culture of continuous improvement;
• Establishing good relations with cross-functional teams in other business units.

Essential professional experience:

• 5+ years of technical program management experience, including leading teams of 40+ FTEs;
• Upper intermediate level of proficiency in English and Ukrainian language.
• Developing and mentoring subordinate managers (3+ people);
• Experience in building products and delivering services, understanding the differences;
• Establishing processes from scratch and improving existing ones in both environments;
• Ability to navigate in large (hundreds of people) cross-functional organisations and reach agreements with other units and departments;
• Demonstrated negotiation skills;
• Planning, execution, and reporting skills, along with facilitating unit-wide processes;

Desirable skills and personal features:

• Demonstrating common sense, a sense of ownership, and strong communication capabilities;
• Having a good understanding of the Technical Program Management role in product and service environments;
• Being a quick learner and not afraid of context-rich industries and complex team setups;
• Having experience in managing managers;
• Entrepreneurship experience is very welcome;
• Employing a Getting Things Done (GTD) approach and being an effective integrator.

What we offer:

Benefits Cafeteria:

• Sports compensation;
• Medical coverage;
• Psychological support;
• Home-office coverage.

Work-life:

• Remote work, Coworking compensation;
• Childcare budget;
• Maternity leave;
• Paternity leave;
• Additional 2 days for family events.

Our GR8 Culture:

• Open feedback and transparent direct communications;
• Growth and development: better every day;
• High tolerance to experiment and mistakes;
• Supportive friendly environment.