Technical Writer, Compute iX, Committed Use Discounts

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Write technical documentation for developers including concept docs, how-to guides, and API reference documents.
• Design and organize documentation sets for new features.
• Work with a global team of engineers, product teams, content strategists, User Experience (UX) researchers and other technical writers to identify the critical user journeys and create information architectures that help customers through those journeys.
• Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
• Manage complex documentation projects, and take responsibility for the quality of the documentation.

Minimum qualifications:

• Bachelor's degree in a relevant field, or equivalent practical experience.
• 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
• Experience writing for the web, and with Markdown, HTML, CSS, or JavaScript.

Preferred qualifications:

• Experience with virtual machines and other Cloud technologies.
• Experience producing technical documentation for a technical audience.
• Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
• Excellent communication and teamwork skills.