All offersLegionowoPMProduct Manager (Customer Retention)
Product Manager (Customer Retention)
PM
GOG.com

Product Manager (Customer Retention)

GOG.com
Legionowo
Type of work
Full-time
Experience
Mid
Employment Type
Permanent, B2B
Operating mode
Hybrid

Tech stack

    Product Management
    regular

Job description

Online interview

GOG is a leading global games marketplace generating $50M annual revenue with millions of monthly active users. With over 7,000 products in our catalog, we are home to the largest collection of classic games and have a serious footprint in indie, AA, and AAA games. We are part of the CD Project Group (publicly listed on the Warsaw stock market: CDR:WSE), makers of the Cyberpunk 2077 and The Witcher smash-hit series.


At GOG, we are on a mission to make games last forever by helping people across generations fall in love with games. We are looking for a Product Manager who can craft and execute a product strategy around customer retention.


🌍 Jagiellońska 74, Warszawa


Job requirements:


  • 3+ years of experience in a Product Management role, preferably in the B2C e-commerce/marketplace
  • Demonstrated ability to execute a comprehensive product strategy. This involves aligning product goals with overall business objectives, identifying market opportunities, and making strategic decisions to drive the growth.
  • A track record of successfully leading and managing cross-functional teams (hiring, mentoring, and motivating team members to achieve product goals).
  • Strong analytical skills and a data-driven mindset (a knowledge of monitoring KPI, use data to inform and make decisions, experience with A/B testing)


Nice to have:

  • Good understanding of the UX field, ability to empathise with users and understand their needs.
  • Understand technological aspects on a level that allows you to make decisions and challenge the status quo
  • Familiarity with the gaming industry and the business models within it
  • Bonus points if you’ve worked on customer retention before!


Responsibilities:


  • Support product transformation in the organisation and be jointly responsible for its success
  • Taking product leadership in the area of marketplace or business partner tools
  • Ensure the achievement of business objectives for the area and actively support the team with their implementation
  • Ensuring that the team works in an interdisciplinary way, using all competencies (business, engineering, design)


What we offer:


  • Remuneration: 17 000 - 25 600 PLN,
  • Unique opportunity to enter a booming industry and to influence the future of gaming,
  • Work on an global and highly creative business and industry
  • Hybrid model of work with a possibility to have an office-first, remote-first or fully remote structure depending on your role’s responsibilities & requirements,
  • Access to a health care and sports activities package, including free psychologist appointments,
  • Possibility to take paid Menstrual Leave for all menstruating employees,
  • Active employee networks for LGBTQIA+ employees, women of GOG and parents,
  • Frequent social activities, free fruits/coffee/tea, an in-house cantina, and other goodies are a standard,
  • An in-house gym, open 24/7, available exclusively for our employees,
  • Free access to all games from the GOG catalogue, including The Witcher franchise and Cyberpunk 2077,
  • Gamer’s paradise where you will be surrounded by games - living & breathing them!
  • Dog-friendly environment – yes, you can bring your four-legged friend to work!
  • Speak up! Policy - click and check details


Join the GOG team to help make games last forever!