Service Desk Agent with Slovak

About the project

Why to #ShapeYourWorld with Fujitsu?

Want to work with teams who achieve together and with technology that is shaping the way the world learns and lives? Come and #ShapeYourWorld at Fujitsu! We are the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. We use our experience and the power of ICT to shape the future of the global society together with our customers. We're looking for a Service Desk Agent with Slovak, an extra communicative person with a team-oriented attitude. Sounds like you? Read the offer, leave your CV and shape your career with Fujitsu!

Your responsibilities

• performing 1st support line diagnosis and resolution of technical problems,
• forwarding requests to other departments if no other solution is possible,
• ensuring the quality of communication,
• registering and analyzing reports,
• suggesting improvements and optimizations.

Our requirements

• fluency in Slovak and communicative English (at least B2).
• high-level communication skills,
• basic computer user knowledge (e.g. Microsoft Office, PCs hardware construction)
• team-oriented attitude.

Optional

• knowledge of MS Windows 8/8.1/10. and MS Office 2013/2016/2019 package
• Educational background as an information technology

What we offer

• MyBenefit platform
• Private medical healthcare
• Sport cards
• Lunch benefits and discounts
• Group insurance
• Glasses refund
• Awards
• Holiday allowance „Wczasy pod gruszą”
• Virtual Trainers Team
• Free olearning platform with e-learning, e-books, courses, and educational materials
• Introduce a friend - recommendation program
• 2 happy hours per month and 3 additional days off per yea