IT Support Engineer

Requirements:

• 3-4 years of hands-on experience in physical server configuration and Windows server management
• L3 proficiency in End-user computing problem solving for any issues in operating systems, applications, e-mail applications, security controls, etc
• Great at organizing, prioritizing, and multitasking
• Experience in resolving any issues in the role of Hyper-V, DNS, Proxy and DHCP
• Knowledge of backup applications such as NetBackup and Commvault
• Ability to analyze and troubleshoot Wi-Fi/network issues, printing and scanning applications. Experience with Webex, VCON-AV support and troubleshooting O365
• Data centre maintenance & support
• Fluency in English
• Nice to have: ITIL process understanding, audit and compliance knowledge, documentation skills

Responsibilities:

• Managing the IT infrastructure along with the team in Poland, which includes Microsoft Endpoint (Intune) device management & server operations, executive support and security compliance
• Maintaining the systems and servers of a business' Windows operating system which include installing, configuring and supporting Windows-based physical and virtual servers, deploying and testing Windows operating systems e.g. virus updates, patches and performance tuning. Hardware upgrade and installation services including the enhancement and installation of various components such as RAM, SSD, etc
• Vendor coordination with laptop & server OEM also coordination with corporate teams
• Involvement into all data infrastructure day-to-day issues and extend remote or call support to end associates in resolving technical issues
• Software management: software installations, license reconciliation and compliance

Offer:

• Onsite work – office located in Warsaw (Wola)
• MultiSport Plus
• Group insurance
• Medicover Premium
• e-learning platform