All offersWarszawaOtherIT Telephony Specialist
IT Telephony Specialist
Other
Ework Group

IT Telephony Specialist

Ework Group
Warszawa
Type of work
Undetermined
Experience
Junior
Employment Type
Permanent
Operating mode
Office

Tech stack

    Cisco.Network
    junior

Job description

Ework Group is a market leading and independent consultant supplier in Northern Europe, specializing in IT, telecom, technology and business development. We offer competence outsourcing, specialists recruitment and suppliers consolidation. Today, we manage over 9000 consultants on assignment and deliver our services to more than 170 leading companies in most industries. Since 2015, we’ve been reshaping the IT market in Poland. Join us! 

For our client, one of the world’s leading transport, freight forwarding and logistic companies, we realize a recruitment process on the position IT Telephony Specialist to the long-term project. The candidate will be taking part in the Global Telephony Platform.


Main responsibilities:
  1. Take part in the Global Telephony Platform project covering roll outs in different offices across the globe
  2. Execute daily tasks related to Cisco Telephony/UC operations and maintenance, including Incident Management, Problem Management and Request Fulfilment ITIL processes
  3. Support implementation/integration of Unified Communications solutions 
  4. Create and update operational documentation

An ideal candidate profile:
  1. Practical knowledge about Cisco Unified Communications
  2. Experience with Cisco UC, CCNA/CCNP Collaboration certifications or equivalent level of skills and experience will be a plus
  3. Nice to have experience with VoIP protocols and UC systems integration methods 
  4. At least 1 year of experience in a similar role
  5. Good spoken/written English Skills

Our offer
  • employment contract
  • Current support during our cooperation
  • Private medical care
  • Life insurance
  • Multisport
  • Teambuilding events