This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. 

The EIB, the European Union's bank, is seeking to recruit for its Group Corporate Services Directorate (GCS), Group Digital Office (GDO), Platforms & Services Department (P&S), Infrastructure Services Division (IS), UC & Windows Client Services Unit (UCWS) at its headquarters in Luxembourg, a (Senior) Unified Communications Systems Engineer*.

This is a full time temporary position at grade 6/5.

The term of this contract will be 4 years; as this is a temporary assignment, no extension or conversion of the contract is foreseen.

*internal benchmark (Senior) Engineer IT Technology & Infrastructure

Panel interviews are anticipated to start at the beginning of April 2024. 

Purpose

The EIB Group is currently going through a significant capital investment project for the construction of our new building. In this role, you will have the opportunity to lead the technology roadmap, focusing on designing and delivering unified communication systems for the new building.

Your work will directly contribute to providing our staff with secure and top-tier unified communication technology services with a particular focus on meeting and board rooms. You will be responsible for managing technology and services across various projects, playing a crucial role in our operations.

This is a unique opportunity to contribute to the EIB Group’s growth and development.

Operating Network

You will report to the Head of Unified Communications & Windows Client Unit and will collaborate with colleagues across the EIB group, particularly with the New Building Unit and IT. In addition, you will collaborate with external consultants as well as suppliers.

Accountabilities

• Lead the design, architecture and roll out of unified communication systems, ensuring alignment with organizational and security requirements as well as industry best practices
• Conduct capacity planning assessments to anticipate and address the scalability needs of unified communications systems, in collaboration with internal teams, stakeholders and vendors
• Review and ensure there is comprehensive documentation for unified communication systems, including configurations, processes, and troubleshooting guides
• Develop and maintain disaster recovery plans for unified communication systems, ensuring business continuity in case of disruptions
• Lead project teams (consultants) and manage the budget for the implementation of unified communication technologies projects for the new building

Qualifications

• University degree (minimum an equivalent to a Bachelor) preferably in Computer Science or related disciplines.
• ITIL certification would be an advantage.
• At least 5 years of relevant professional experience in IT infrastructure and unified communication systems with specific knowledge of Microsoft Teams and Cisco Webex.
• Hands-on experience in complex infrastructure and unified communication system transformation projects, from the initial design to the deployment and integration with existing infrastructure. Additional experience with security principles related to unified communication systems is an advantage
• Excellent knowledge of English and/or French (**), with a good command of the other. Knowledge of other EU languages would be an advantage

Competencies

Find out more about EIB core competencies here

(*) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support. 

Additional information:

The remuneration of staff hired directly at a post in an external office within the EU may be adapted to the costs of living of the respective country. Please follow the link We invest in you.

We are an equal opportunities employer, who believes that diversity is good for our people and our business. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team Jobs@eib.org who will ensure that your request is handled.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.