We are Emakina.PL - a software development center located in Poznań - a global hub for technical talents.
Our company is responsible for supplying qualified agile professionals for building, maintaining and operating applications on various platforms and frameworks.
Our mission is to consistently deliver high-quality software development services to Emakina Group entities all over the Europe.
Currently, we are looking for IT SPECIALIST, who will join global Emakina IT Team and will help us deal with all the IT-related stuff on international level. Sounds interesting? Keep reading!
Your daily tasks at this position:
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Maintaining the work continuity of IT system and users by providing technical support for remotely located end-users (Europe)
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IT Support ServiceDesk management and issue resolution according to priorities provided
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Ensuring business continuity of IT systems in the area of IT support
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Supporting users in the daily operations connected to IT systems by consulting, installation and configuration of systems and applications
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Designing IT systems in cooperation with other IT departments and engineers
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Consulting application architecture and technological stack in implemented IT projects (e.g. with IT Solution Architects, internal business clients, end users), in particular at the stage of their analysis, design and documentation
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Keeping documentation of IT architecture and processes
- Proactive proposing and implementing improvements to IT systems, automation and processes
What we expect from you:
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2nd & 3rd line Servicedesk/Helpdesk experience
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End-user support with remote mobile device access (TeamViewer)
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Networking & firewall administration (100+ staff office)
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Proactive recommendation of systems & tools upgrades
- Good knowledge and experience in working with: DNS, G-Suite, JIRA, MacOS, MDM, TCP/IP
- English on C1 level
You'll get bonus points if you have the experience in working with:
- o365
- OKTA
- Azure AD
- Scripting
- Windows
What you'll get from us:
- employment contract with salary 10-14K gross per month
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stable employment in the fast-growing international IT company
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informal atmosphere & open communication, also with the management
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flexible working hours & remote job possible
- co-financed employee benefits (Multisport card, private healthcare, group life insurance, English lessons, external courses & trainings)
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comfortable, modern, cosy office with no open-spaces
Don't make us wait too long - we're thrilled to finally get to know you :)