Senior Integration Application Specialist (Dell Boomi)

Summary: The Senior Integration Application Specialist is responsible for managing and supporting enterprise-level integration platforms, specifically transitioning from Talend to Dell Boomi. This role ensures the stability, performance, and scalability of integration applications in a complex IT environment.

Responsibilities:

• Support and manage integration platforms (Dell Boomi) in an L2 environment.
• Handle incident management, problem resolution, and root cause analysis.
• Ensure high system availability and performance as per SLA.
• Work closely with internal teams and external vendors.
• Participate in migration and transition activities (Talend → Boomi).
• Monitor integration flows and proactively address failures.
• Improve support processes and documentation.
• Contribute to continuous improvement initiatives.

Key Requirements:

• Strong experience in Dell Boomi (must-have).
• Prior exposure to Talend or other integration tools.
• Experience in incident & problem management (ITIL preferred).
• Strong troubleshooting and debugging skills.
• Experience with APIs, middleware, and integration architecture.
• ITIL Certification - 4.

Nice to Have:

• Exposure to cloud platforms (AWS/Azure).
• Process automation or scripting experience.

Other Details:

• Location: Pune (Hinjawadi) – Hybrid (3 days office).
• Experience: 10–15 years.