Industry: Automotive

Assignment type: B2B

Rate: 100 - 120PLN/H B2b

Project length: long-term cooperation

Model of work: remote

Start: ASAP

Project language: English / French

RESPONSIBILITIES:

• Creation/ processing of tickets in JIRA (created directly by users or sent by email/Teams)
• Ticket qualification (anomaly, evolution, task) and ticket prioritization (blocking/ major/ minor)
• Implementation of tracking labels.
• Analysis of the ticket to reproduce it in pre-production environment alone or with the help of developers.
• Daily organization of the activity with the developers (priority management, shift of tickets taking into account the peaks of activity of the countries
• Pre-production patch testing.
• Preparation of releases/ hotfix.
• Maintain HQ or country dashboards.
• Reporting and updating of KPIs (number of tickets opened, vehicles impacted)
• Communication with countries to provide regular feedback through formal points

WE OFFER:

• Transparently built relations based on trust and fair play.
• Co-financed benefit package (private healthcare, Multisport card).