Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

The Operations Senior Associate will have key responsibilities in supporting the Evaluation services (EVS) Operations Support Senior Manager at EcoVadis. Responsible for the coordination of projects and initiatives related to key applications the Evaluation services analysts operate and to help drive improvements with a focus on productivity and efficiency gains for Evaluation services. These responsibilities vary from daily task distributions, reporting, and project management for Salesforce and other applications across 10+ offices, with a primary responsibility to enable EVS management, Team leaders and analysts to effectively manage their daily assignment of assessments, inquiries, requests from the supplier engagement team, and implement process improvements. This position will primarily focus on the following tasks (but will not be limited to):

Main duties and responsibilities:

• Collaborate with Digital Transformation Product Owners to uncover priorities, challenges and improvements areas in the applications used by the EVS team;
• Collaborating with stakeholders to solve challenges, improve processes, and promote continuous improvement;
• Support Product Owners in gathering business requirements;
• Act as a Business Partner running User Acceptance Test (UAT), validating design and supporting the deployment of improvements to the entire EVS team;
• Working closely with all EVS management, team leaders and analysts to enable all business units within EVS to utilize salesforce effectively;
• Collaborating with a wider team of Salesforce Administrators and Developers to deliver solutions such as the digital Transformation team;
• Keeping up to date with Salesforce releases and best practices to inform and prepare all EVS team members;
• Manage the day to day administration activities of the PDM;
• Create and send reports to team leaders, regional leads and management on the performance of Salesforce in EVS; 
• Documenting system administrative processes;
• Building training and documentation for all EVS team members;
• Define project KPIs, milestones and support the roll out of EVS initiatives;
• Ensure the EVS team is leveraging our solutions in an optimal manner;
• Escalate issues and work with the Digital Transformation team to solve them;
• Communicate changes and improvements in a concise and clear manner to the necessary audience;
• Identify risks when needed.

Qualifications

• Minimum 2 years of Salesforce user experience or Salesforce project manager experience; preferably Service Cloud and Omni Channel capabilities;
• Post-secondary education in Computer Science, Business Administration, or relevant discipline or equivalent experience;
• Excellent written and verbal communication;
• Meticulous organization and task-driven nature;
• Exceptional consulting skills to fully understand requirements and pain points;
• Strong analytical skills and the ability to meet tight deadlines;
• Enthusiasm to learn a new, complex customer development;
• Planning & autonomy - ability to handle several responsibilities, working independently and proactively under time constraints;
• Resourceful, using problem solving and analytical skills, structured and organized;
• Ability to work well in an international and multicultural environment.

Additional Information

Location: Warsaw

Start date: ASAP

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Poland is full of talented professionals from various sectors who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

Benefits:

• Support with all the necessary office and IT equipment
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card and wellness allowance
• Multicafeteria Lunch card
• Annual performance bonus
• Flexible working hours
• Hybrid/ full remote work
• Remote work from abroad policy
• Internet and Electricity bill allowance
• CSR activities
• Modern, pet-friendly office in the city center (next to Rondo ONZ)
• Community service day when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).