Network It analyst
Security
Network It analyst
Dynaminds
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Office
Tech stack
LAN/WAN
Cisco
VLAN
SPAN
WLC
Job description
IT Analyst- Network
Responsibilities:
- Providing day-to-day support of the network including LAN, WAN, routers, switches, WiFi and network security ensuring a high performing, consistent and secure network environment.
- Respond to tickets raised via the ITSM tool. Resolve all tickets within target times to ensure that department service levels and key performance indicators are achieved.
- Manage network related projects on local, regional or global level as needed.
- Evaluate customer networks for performance, scalability, and security.
- Maintain an inventory of network related devices, documentation and monitoring solution.
- Develop and maintain network standards and processes based on industry best practices.
- Provide appropriate training, guidance and assistance to Local IT Support staf
- Escalating complex issues to 3rd line of support or solution provider whichever applicable.
- Work in a consultative manner management, team members and other systems engineers to ensure departmental best practice is adhered to.
- Work with internal technical teams and product placement and feature improvements for availability, reliability, and manageability.
- Acting as a liaison, advisor and technician on network issues within the supported region.
- Creates technical deliverables including network assessments, capacity planning detailed design documents, implementation plans, schedules for Network Operations and configurations.
Additional information:
Knowledge:
- Advanced knowledge of Cisco technology solutions (LAN (WiFi), WAN)
- Practical and theoretical knowledge of:
- VLAN, Spanning-tree, VTP, Port Channels, Load balancing, SPAN
- Routing protocols OSPF, EIGRP, BGP
- MPLS, IPSec
- CAP/WAP
- Cisco Catalyst, IOS, ISR, WLC, ACS, Prime
- Knowledge of the Proxy class enterprise solutions (hardware and applications)
- Designing and managing LAN/MAN/WAN
- Basic knowledge of VPN solutions, firewall (Checkpoint, Juniper)
- Experience in managing of DNS, DHCP, NPS services based on Microsoft solutions
Skills:
- Ability to think analytically.
- Ability to manage time efficiently.
- Ability to work under time pressure.
- Availability and accountability.
- Reliability and punctuality.
- Strong communication skills
- Attention to detail
- Ability to perform tasks with minor supervision
- Ability to demonstrate technical knowledge and consultative skills
- Solid documentation experience with Visio, Word, Excel
Experience/Must have:
- University degree in computer science or related.
- Minimum 4 year’s experience in IT of which at least 2 year’s experience of working on an independent position
- Worked on medium size networks & Managed Service Portfolio
- Excellent troubleshooting skills and logical thinking
- Experience in conducting and coordinating projects
- Advanced verbal and written skills in English
- Hands-on experience with Cisco switches, WLC, Access Points