DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology/.

 In Poland we are located in Warsaw, Wrocław, Łódź.

 We are looking for:

Senior Service Now Business Consultant
Work location: Warszawa

To support our growth, we are looking for a Senior Consultants, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions.  The Senior Consultant role is one of the core components in all of our implementations.  

 

This role encompasses aspects of Business Subject Matter Expert and Solution Architect. 

 

•       Lead solution implementation projects 

•       Own technical and business design of the end-to-end solution during implementation 

•       Conduct design reviews and data quality assurance 

•       Manage and communicate with external client teams during the sales process and post-sales delivers 

•       Lead and participate in RFPs and provide technology solution content 

•       Audit existing clients implementation and recommend enhancement 

 

•       5+ years working in IT or Customer support organizations 

•       3-5 years experience working as a technical consultant or business analyst in the delivery 

•       Implementation of enterprise software solutions 

•       Good understanding of SQL, Java, XML and web based technologies 

•       3+ years experience in implementing and aligning business processes to the ITIL best practices 

 

•       Articulate, effective communication skills 

•       Result-driven and customer centric 

•       Able to inspire customer confidence through professional presence, selfconfidence 

•       Ability to multi-task and work on several accounts simultaneously 

•       Demonstrated ability to influence, consult and growing of the business 

•       Positive attitude when solving business and/or technical problems 

•       Self-starter with the ability to assume leadership and work without direct supervision