Associate Professional Services Consultant

About Us 

Duco is making waves! Businesses in the digital economy succeed or fail based on their ability to deal with masses of data and complexity quickly and efficiently, and many of the world’s leading companies trust Duco with the management of their complex, mission-critical data. Duco brings together data quality, reconciliation, data prep and management in one agile, cloud-based platform.

Headquartered in London, with offices in New York, Boston, Wroclaw, Singapore, and Antwerp. Duco serves clients across the globe. Our customers include over 15 of the largest global international banks as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers, and corporates.

About The Role

We are expanding our Professional Services team in Wroclaw, Poland to partner with our clients to transform their post-trade operations control framework, by accelerating their adoption of Duco to solve their business challenges. 

You will be a trusted customer partner, helping our clients to understand their data needs, and data challenges, capture requirements, and build new workflows, analytics, and solutions for operational controls. Your expertise will enable us to find solutions that help clients go faster, make better decisions, and overcome problems while building their knowledge so that in the future they can do more themselves. You will be a billable asset, involved in multiple simultaneous projects with a variety of clients.

🌍 Wrocław, Curie Skłodowskiej 12

What you will be working on 

• Understanding the scope, nature, context, and purpose of the opportunity
• Creatively solving data problems and developing an understanding of the platform
• Collaborating with clients and internal colleagues to successfully deliver solutions 
• Documenting requirements to successfully building workflows, reconciliations, and operational controls in the Duco platform
• Configurating and testing reconciliations and workflow rules 
• Capturing blockers and challenges, communicate with and bring in other teams when needed
• Providing knowledge transfers, and supporting development queries

Ideally, you will have

• 2-3 years of experience in the financial or SaaS software services industry, with knowledge and experience in operations or control functions. 
• Ability to comfortably present to individuals or groups at all levels of the organization and to customers
• Experience working within an agile project management framework to deliver projects, take accountability for your time, provide status updates, etc.
• Experience in requirements gathering, and working with senior team members to obtain information.
• Basic understanding of financial products and the financial industry. E.g.: Trades, valuations, collateral, payments, asset classes such as Equities, Interest Rates, FX, Credit, etc.
• Experience working with data formats. E.g.: CSV, tab-delimited, XML.
• Comfortable using technology and advanced software tools.
• Experience in unit testing, system integration testing (SIT), and support of user acceptance testing (UAT)
• Good documentation and communication skills
• Comfortable with respectfully challenging the norm, and offering alternative approaches to solving problems
• Demonstrate a willingness to learn new technologies, understand business processes, and adapt to a fast-paced growing company.
• Knowledge of SQL and familiarity with databases (e.g. read entity-relationship E-R diagrams) is a plus
• Experience with Business Intelligence (BI) tools (E.g., Tableau, Power BI, QlikSense/QlikView) ia an advetage
• Experience in the configuration/implementation of complex reconciliation systems, such as TLM or iMatch would be also beneficial

Our benefits 

• A starting annual salary in the range of PLN 123 000 - 150 000 PLN gross, aligned to your skills and experience. Reviewed annually
• Private medical care packages: individual, partner or family 
• Multisport card
• Life insurance package
• A success-sharing bonus scheme, so we recognize and reward your effort
• 600 PLN annual allowance to help you make the best of your home working environment
• Unlimited annual holiday, because we trust our people to manage their own time off
• Flexibility around working hours, as long as you’re delivering what’s needed
• Flexible working policy, including work-from-home opportunities
• Opportunity to work abroad for up to 6 weeks per country per year
• Enhanced family leave provisions
• Personal learning and development opportunities (annual dedicated budget)
• Referral bonus if we hire someone great who you’ve recommended to us
• An Employee Equity Purchase Scheme, so you have a personal investment in the success of the company
• Employee of the Month and Employee of the Year awards
• 4 Volunteering days off that can be used flexibly based on the employee’s choice of initiative