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CRM IT Specialist
New
ERP
Type of work
Full-time
Experience
Mid
Employment Type
Permanent
Operating mode
Hybrid
DSV GBS (DSV Global Business Services)

DSV GBS (DSV Global Business Services)

DSV is a global leader in the TSL industry, with its headquarters in Denmark. We employ over 160,000 people globally and are present in 90 countries worldwide. In Poland, DSV consists of the following 3 operational divisions: DSV Air&Sea, DSV Road, DSV Contract Logistics, DSV Services – internal recruitment agency and Global Business Support – supports business processes.

Tech stack

    Microsoft Dynamics 365

    regular

    Power Apps

    regular

    CRM Dynamics 365

    regular

Job description

Online interview

TASKS:

  • Perform 2nd level support of CRM Dynamics 365 (In DSV – this CRM is implemented in 85 countries on 6 continents)
  • CRM configuration for Sales, Customer Service and Marketing applications
  • Troubleshooting in CRM
  • Build cloud flows and workflows using Power Apps
  • Test new features in cooperation with the development team
  • Create and update documentation (manuals, procedures, etc.)

 

JOIN US IF YOU HAVE…

  • good experience in support of Microsoft Dynamics 365 and Power Apps,
  • experience in configuration of CRM Dynamics 365,
  • analytical skills,
  • excellent problem solving and communication skills,
  • experience of working in an international environment,
  • bachelor’s degree (preferably in IT),
  • fluent English.

 

WHAT WE OFFER:

  • Working with newest Microsoft technologies (Copilot, AI Builder, Power Apps, Azure, etc.)
  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking

 

Job Req Number: 94100

Undisclosed Salary

Permanent