About Displate  

About the role

What do we offer: 

• Work on the crossroad of the new technology and art.
• Work on a product that customers love (check our Limited Edition Displates)
• Close cooperation with Physical Product Researchers and Growth Hacking Team.
• Discussions & usability testing with geeks, collectors, passionate people from all over the world.
• Opportunity to test your hypothesis via numerous A/B tests.
• Open office (you are welcome to work from the office, hybrid, or fully remote)

You will be responsible for:

• Collecting qualitative data and analyzing it.
• Planning and conducting user research incl. usability testing and 1:1 in-depth interviews, hallway testing.
• Creating and analyzing Customer Effort Score surveys.
• Providing reliable research insights that can guide product teams’ decisions.
• Promote research among other departments in regards to the impact that proper user research has on the end-product quality.
• Presenting research insights to the stakeholders and advocating for the users.
• Identifying the most effective testing tool or methodology - unconventional approaches welcome!
• Cooperating with physical product researchers team.

Your qualifications:

• 2+ years of experience working as a UX researcher or similar. 
• Experience in creating a customer journey map.
• Ability to work on and switch between various projects.
• Confidence in user interviews and good contact with people.
• Hands-on experience in planning and facilitating user research.
• Presentation skills.
• Fluent English (written and spoken).

Perks? Here you go: