Atlassian Consultant
Other
Atlassian Consultant
Deviniti
Warszawa
Type of work
Undetermined
Experience
Senior
Employment Type
B2B
Operating mode
Office
Deviniti
Rozgość się w naszym Software Home! Działamy w obszarach developmentu, analizy, consultingu, wsparcia, utrzymania i testów. Pracujemy bezpośrednio z klientami nad projektami, tworząc aplikacje dla produktów Atlassiana i zdobywając różne partnerstwa.
Tech stack
JIRA
Confluence
Analytical Thinking
English
PMO
ITIL
Customer Support
Atlassian Tools
Job description
Online interview
Deviniti team Atlassian Services - We are the biggest Atlassian partner in region and we are looking for extraordinary people who are passionate and love the job they do supporting colleagues and sharing knowledge with customers helping them to cross the borders.
Responsibilities
Responsibilities
- Providing extraordinary services
- Supporting Customers within Atlassian applications and processes
- Direct contact with Customer, collecting requirements and helping with process and tools obstacles
- Managing Customer accounts
- Responsible for successful projects delivery within solution architecture
- Conducting meetings, workshops and trainings
- Supporting Sales with technical knowledge about Atlassian Products and Solutions
Requirements
- Relevant English to fulfill your tasks
- Great experience within Atlassian tools, especially JIRA
- Complex processes design and implementation
- Knowledge about Agile, DevOps, Continuous Integration, Process Management, Process Automation and how do Atlassian tools can fulfill them
- Experience in Account Management
Personal Attributes
- Highly reliable and a good team player
- Have sound planning, organizational and prioritization skills
- Have a proactive, logical and tenacious approach to problem solving
- A flexible approach to work and a 'can do' attitude
- Focused on Process and Customer satisfaction, not Product and features
Place
We are looking for people in Wroclaw and Warsaw but in current situation we work remotely and prefer this approach until situation will be more stable.
What do we offer?
- Taking part in ambitious projects dedicated to customers around the world
- Stable employment with attractive salary - You chose the type of contract: UP, UZ, B2B
- Supportive and friendly atmosphere within flexible working hours
- Benefit package (MultiSport, private health care, insurance)