ServiceNow Specialist

We are seeking a skilled ServiceNow Specialist to join our team. The ideal candidate will have experience in enhancing and expanding existing ServiceNow implementations. This role involves designing, developing, and implementing new functionalities to meet evolving business needs.

Working with us you will receive:

• full-time work agreement in the international developing organization, with a permanent contract after 3 months;
• flexible working hours; 
• a hybrid work model, combining remote work opportunities with work in an office in the City Center;
• possibilities of learning and development opportunities, adapted to your needs and supporting your growth;
• various trainings and development program;
• possibilities to use and improve English on a daily basis in our international environment (courses offered);
• international business trips;
• competitive benefits package including social benefits (private medical health care, insurance, sport card etc.);
• possibility to join a team of high-performers where can-do-attitude, trust and honesty are some of the core values;
• Scandinavian culture – we are informal (we don’t use titles: Sir, Mr, Mrs, Miss…) and care about equality, independence, open dialog and work-life balance;
• on this position you will work with Mette Grønberg Rasmussen | Linkedin

What tasks are waiting for you?

• Utilize strong communication and collaboration skills to effectively scope projects, ensuring clear understanding of business requirements and deliverables.
• Customize and configure ServiceNow applications, modules, and integrations to add new functionalities.
• Participate in technical design sessions to identify solutions and provide recommendations.
• Develop and implement enhancements and fixes to existing ServiceNow applications.
• Perform tool configuration, design work, technical configuration, and deployment.
• Conduct testing to ensure the functionality and performance of new features.
• Create and maintain documentation for new functionality and enhancements.
• Provide ongoing support and troubleshooting for handing over implemented functionalities to our support team.

Apply if you: 

• have 3-5 years of ServiceNow development/implementation experience;
• are proficiency in ServiceNow scripting, tool configuration, and technical deployment;
• have experience with Incident, Problem, Change, Asset, CMDB, Service Catalog, Orchestration, and potentially App Engine;
• are familiar with Agile methodologies;
• have a strong written and verbal communication skills (in English), particularly in scoping projects and articulating requirements;
• have bachelor's degree in Computer Science, Information Systems, Business, or related field;
• ServiceNow certification preferred;
• are meticulous and precise in your work;
• have strong analytical and problem-solving skills;
• have the ability to work effectively in a team environment;
• have experience in client-facing roles and building client relationships;
• are adaptable and able to work collaboratively with diverse teams.

Please send your application in English.

Furthermore we would like to inform you that the company has an internal reporting procedure, which is available at: https://demant.codeofconduct.app/