All offersPoznańSupportTechnical Support Specialist
Technical Support Specialist
Support
Deloitte Polska

Technical Support Specialist

Deloitte Polska
Poznań
Type of work
Full-time
Experience
Mid
Employment Type
B2B, Permanent
Operating mode
Office
Deloitte Polska

Deloitte Polska

Deloitte to zespół konsultingowy łączący doradztwo strategiczne i technologiczne, kompetencje marketingowe i znajomość branż. Dzięki temu unikatowemu połączeniu elementów przeprowadzamy klientów przez skuteczną transformację cyfrową.

Company profile

Tech stack

    Linux
    regular
    HTML
    regular
    SQL
    regular
    Windows
    regular

Job description

Friendly offer

Who we are looking for:

  • Willingness to work in a 3-shift system: Monday to Friday onsite
  • Technical education (minimum secondary, in IT or related field) or gained through professional experience
  • Knowledge of PC hardware
  • Good knowledge of Windows operating system
  • Basic knowledge of computer networks
  • Communicative English. 


Nice to have:

  • G1 permissions (operations)
  • Basics of programming
  • Basic knowledge of Linux
  • Familiarity with ITIL
  • Basic knowledge of SQL and HTML
  • Category B driving license. 

Soft skills:

  • Analytical thinking
  • Creativity in problem-solving
  • Desire for learning and development
  • Ability to work in a team
  • Ability to thrive under pressure. 


Your future role:

  • Handling orders according to ITIL 4.0 methodology
  • Installation, configuration, maintenance, and troubleshooting of software and IT equipment based on provided instructions
  • Creating and developing documentation
  • Preliminary analysis of failures and contact with second-line support
  • Generating and submitting reports. 


Working Environment:

  • Work in a production environment (onsite) with rotating shifts from Monday to Friday
  • Additional work may be required on weekends, and participation in production start-ups approximately 2 hours before production begins.

 

What we offer:

  • Permanent employment or contract
  • Medical and health insurance
  • Multisport and other lifestyle benefits
  • Language courses
  • A development path to fit your needs
  • Friendly coworkers & team spirit
  • Work for well-known brands
  • Soft skills development within the Deloitte Learning Academy
  • Access to an intelligent and modern training and development platform, where you can find Linkedin Learning, Udemy, Harvard Manage Mentor, and many others trainings.


About Deloitte:

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.


About the team:

The Automotive DevOps Studio in Poznań brings together the expertise of Deloitte to develop and deploy innovative custom software solutions, mainly in the areas of automotive. We support our clients in implementing their digitization strategies and business processes with current top technologies.