Description & Requirements

Who we are looking for

• has at least 1 year of experience in configuring and customizing ServiceNow applications.
• has at least 1 year of experience in development of JavaScript applications.
• is a ServiceNow Certified System Administrator.
• knows of ServiceNow architecture, development, and delivery processes.
• worked in agile development environment (knowing ServiceNow agile tools is a plus).
• communicates fluently in English.
• knows ITIL Foundation concepts used in IT Service Management.

Nice to have qualities:

• Configuration Management Experience (CMDB data model and relationships).
• One or more Implementation Specialist certificates (e.g., HRSD, ITSM).
• ITIL Foundation Certification.
• Experience in creating technical design documentation.
• ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub).
• Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level).

Your future role

• Develop and configure existing and new features according to given requirements.
• Provide expertise and technical support to application product owners.
• Optimize and automate existing processes.
• Support daily administration of the ServiceNow environment and associated applications.
• Analyse client requirements and deliver solutions adhering to platform best-practices.
• Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications.
• Drive the continuous improvement of service based on end-user feedback.
• Learn and grow as a developer by extending your ServiceNow certificate portfolio.

What we offer

• Stable job in a multinational company based on an employment contract;
• Working in a flexible hybrid model - partially from home and the office;
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
• Structured onboarding process and Buddy program for new joiners;
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
• Attractive benefits:.

Selection process

🛋️ Take part in our selection process right from the convenience of your home.

💻 In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.

What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.