Service Transition Manager
PM
Service Transition Manager
DCG
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Remote
DCG
DCG to ludzie z pasją do nowoczesnych technologii🐱💻i takich też ludzi poszukujemy do naszego zespołu. Aktualnie jest nas ponad 450 świetnych ekspertów 🐱🚀. Ty też możesz być jednym z nich. Sprawdź 👉 www.dcg.pl/karierawit i dołącz do #TeamDCG 💚
Tech stack
Project Management
ITIL
PRINCE
SFIA
Job description
Online interview
RESPONSIBILITIES:
- Ensuring the Service Transition gate criteria are met by internal and 3rd party support delivery and integrated into support delivery model
- Evaluating the quality of project outputs against agreed acceptance criteria
- Impact, evaluation and risk assessment project from a Service perspective
- Identifying all Service Readiness activities and ensuring they are in place for go live (processes, procedures, training, communication etc.)
- Actively contributing to negotiations and agreeing changes to third party contracts where appropriate
- Using the Total cost of ownership for modelling and forecasting of on-going support costs coming from projects
- Providing assurance to programme managers on service transition activities
REQUIREMENTS:
- Demonstrable experience, preferably in large, complex international organisation, of: IS Service Transition, managing deliverables via 3rd party vendors, risk management
- Fluent English
- SFIA Skills: Service Acceptance (SEAC) and Project Management
- Experience in managing Finance and Resources
- Good communicating and influencing skills
- Prince 2 Foundation/Practitioner
- ITIL V3 Foundation/Expert Level
OFFER:
- Private medical care
- Constant support of dedicated consultant
- Team-building events organised by DCG
- Competitive salary adequate to experience and skills