Network Technican
Support
Network Technican
DCG
Warszawa
Type of work
Undetermined
Experience
Mid
Employment Type
B2B
Operating mode
Remote
DCG
DCG to ludzie z pasją do nowoczesnych technologii🐱💻i takich też ludzi poszukujemy do naszego zespołu. Aktualnie jest nas ponad 450 świetnych ekspertów 🐱🚀. Ty też możesz być jednym z nich. Sprawdź 👉 www.dcg.pl/karierawit i dołącz do #TeamDCG 💚
Tech stack
Networking technologies
TCP/IP network protocols
routing and switching technology
VoIP technologies
Job description
Online interview
Diverse DCG has a vision of future, that will ensure a dynamic development of our Partners’ enterprises, by hiring the right people to work using our services. Candidates, with our help, will be able to find a job that meets their expectations. We keep our promises towards our Co-workers, Clients, and Candidates, which ensures our position of an effective partner and a good employer. Right now, for one of our Partners, we are looking for:
Network Technican
Project description:
IP Network Administration: Administration and maintenance of the IP network elements:
Network Technican
Project description:
IP Network Administration: Administration and maintenance of the IP network elements:
- Monitoring the network
- Reviewing logs of network and security devices on a daily basis
- Maintaining configuration of the IP Network
- Maintaining the configuration of the land-line telephony system
- Maintaining network management tools
- Maintain the inventory of the network devices installed in IDF and the Data Center
- Maintain the IDF and the Data Center cross-connect, crossing new cable connections
- Identifying issues and risks related to network services and proposing remedial actions
- Planning, testing and performing IP network related changes like installing and configuring, tuning, patching, upgrading both hardware and software
Providing 2nd line support in the area of IP communication services
- Handling incidents and service requests escalated by the 1st line of support
- Troubleshooting and solving of any reported incidents and problems
- Registering and tracking tickets in the relevant 3rd line support
- Updating the status of the open requests in the ticketing system in timely manner
Responsibilities:
- Maintain an inventory of the IP Network department property and assets
- Update the technical documentation and operating procedures
- Mount the equipment
- Provide 2nd Line support to system and network users
- Administer and monitor IP telephony solutions
Requirements:
- At least 2 years hands-on-experience with IP Networking technologies, preferably with Cisco devices
- One or more Cisco Associate Level (or higher) certification
- First Cycle higher education degree (BSc)
- English level: B2 or above
- TCP/IP network protocols
- Routing and switching technology
- Experience in administering multiple interconnected Layer 2 devices
- Very good knowledge of VoIP technologies
- Hands-on experience in administering Cisco Unified Communication Managers and Cisco IOS Voice Gateways
- Proactive attitude, team-work spirit, self-motivated
- Well-developed interpersonal skills and service-oriented attitude
- Good communication skills, both technical and non-technical
We offer:
- Employment on the basis of a B2B or employment contract
- Long term cooperation
- Cooperation with an experienced team and an excellent working environment
- An opportunity to work in an international, multi-cultural environment
- Remote collaboration during the epidemic