Lead Technical Writer
Other
Lead Technical Writer
Wrocław
Type of work
Undetermined
Experience
Senior
Employment Type
B2B
Operating mode
Office
Tech stack
English
Technial Writing toolset
DocuWiki
Wiki markup
JSON
Job description
Online interview
www.datawalk.com
DataWalk is an enterprise class analytical product. Lead Technical Writer at DataWalk’s development team takes the lead on preparation of all documents that describe how to install, configure and operate the system. This includes gathering, documenting and editing the information.
DataWalk is an enterprise class analytical product. Lead Technical Writer at DataWalk’s development team takes the lead on preparation of all documents that describe how to install, configure and operate the system. This includes gathering, documenting and editing the information.
Lead Technical Writer cooperates closely with her/his counterpart in the Support team.
Ideal candidate is self-driven, cooperative, responsible with a can-do attitude. Speaks her/his mind and gets-things-done!
Important: We are building Technical Writing nearly from scratch. We need someone to guide and help us introduce industry best practices.
Important: We are building Technical Writing nearly from scratch. We need someone to guide and help us introduce industry best practices.
Duties and responsibilities:
- Hold ownership of documentation produced in development team
- Create and maintain technical documentation: feature descriptions, installation guide, settings guide, user instructions
- Create and maintain the product knowledge base
- Receive information and feedback from architects, testers, UX, developers and Product Owner
- Record video tutorials (internal and external use)
- Control and put in order existing documentation
- Create all mentioned content in English
- Participate in creation of UI wording
- Suggest toolset
- Recommend/introduce process improvements
- Nice to have: be technical enough to be able to configure parts of the application
- Nice to have/eager to learn: setup and configure DataWalk environments for own usage - transfer configuration from testing environments etc.
Requirements:
- Proficiency in English, native speaker would be great
- 5+ years experience in a role of Technical Writer or Lead Technical Writer
- Have experience in 3+ different projects - experience in maintaining documentation for complex enterprise systems would be an advantage
- Nice to have: Basic knowledge of JSON, wiki markup
- Nice to have: Experience with Scrum/Kanban
- Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
- Excellent written and verbal communication skills
- Interest and proficiency in creating instructional videos is desired
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