Business Solutions Analyst Commercial Sales

About the job

This role requires a deep understanding of SalesForce and project management to provide technical support and consultancy to our Business teams for CRM solutions. You will be instrumental in managing applications to ensure they meet business needs and comply with global IT&Data Governance principles.

Key Responsibilities:

• Provide expert technical support and consultancy for CRM solutions, with a strong emphasis on SalesForce.
• Manage daily operations of applications to ensure availability, effectiveness, and alignment with business requirements.
• Offer functional user support based on internal SLAs, KPIs, and global IT&Data Governance standards.
• Participate in or lead projects in close collaboration with business teams.
• Continuously develop your knowledge of business processes and applications, ensuring thorough application documentation and user ownership.
• Contribute to the development and alignment of IT&Data corporate standards.
• Engage in supplier negotiations and work to measure and improve supplier performance.

IAR 2020 - All Aboard the Food Revolution

About you

You will thrive in this role if you have:

• A passion for IT solutions and a keen interest in how they transform business processes.
• At least one year of experience in CRM implementation and support, with a strong focus on SalesForce.
• Experience in an international environment, allowing you to navigate diverse business contexts effectively.
• A curious and self-driven personality, with a strong openness to new ideas and creativity.
• Well-developed communication, teamwork, and self-organization skills.
• Fluency in English, both spoken and written.
• Project management experience, which is highly desirable and considered a significant asset.
• A background in the medical business is also an advantage.

If you are a dynamic individual with a strong technical background and the ability to drive CRM solutions in line with Danone's global strategy, we would love to hear from you. Join us as an IT&Data Business Solutions Analyst and contribute to the evolution of our IT landscape, exceeding business expectations.

About Danone

At the Danone group we are fulfilling our mission, according to which „we bring health to as many people as possible”.

Behind our brands is always technology pushing them forward. We know that the future of business is IT and data. That’s why we use advanced and innovative IT solutions which are implemented in all Danone units around the world. We are currently developing an IT & Data Hub in Warsaw and in three other locations around the world: Kuala Lumpur, Mexico City and Paris. Those Hubs will support IT & Data vision: by 2025, data & technology are strategic differentiators of Danone, powered by an agile IT & Data organization.

For more information about Danone, our divisions and culture, please explore www.careers.danone.com.

WE OFFER

A revolutionary job that will be part of the digital transformation of global FMCG leader. We consider that it starts with people who notice more and make better decisions. And that’s exactly the kind of people we want to attract to DANONE.

We know that the future of business is IT and data. We are looking for catalysts for change. We ensure you work with great products, and technologies in an international environment, learning from experts and experienced managers but how much you will develop in this position depends on you!

We value smart working so that’s why while being focused on results, we offer flexible working hours and a home office policy. You are able to work from the office in Warsaw twice a week. Want to move to Warsaw? OK! We have a relocation package to help you out!

On top of that, you will have access to the benefits we offer to you and your family, including private medical care, benefits package for parents, life insurance, social fund, or employee discounts.

We’ve always been changers.

WHAT NEXT?

Click the “Apply” button and create your profile in the recruitment system by uploading a CV. We will get acquainted with your experience and then we will arrange the selected candidates for the first telephone interview. Next steps are two meetings with your future managers at Danone.

Do not hesitate and join our IT&DATA Team in Poland which vision is that the technology is a strategic differentiator for DANONE, powered by an IT agile organization.

We embrace diversity in our organization. This means giving full and fair consideration to all applicants without attention to race, color, religion, sex, age, sexual orientation, gender identity, national origin or disability status.