Junior QA Engineer (JavaScript/technical support)

We are the company that stands behind the spectacular success of CKEditor, used by millions of people around the world. At CKSource we produce software components that other developers use to build their applications (WYSIWYG editor, file manager, document converters, etc.). Our flagship product is CKEditor 5 – an open-source rich text editor with a custom data model and virtual DOM – check our GitHub repository.

CKEditor is a part of Tiugo Technologies, a leading tech company specializing in developer platforms, helping software companies accelerate growth and scale their business. Tiugo contains a suite of brands that are API-first, market-leading developer platforms focused on content creation and digital collaboration. Tiugo’s current family of brands includes ButterCMS, CKEditor, TinyMCE, and Uploadcare. 

Together our products have powered millions of software applications and websites. Enabling content and communication in everything from Microsoft to NASA, you might not know our name, but you’ve probably used our software.

Scaling globally, we are seeking a talented Junior QA Engineer to join our remote team of 200+ from around the world.

Key responsibilities:

• Manual testing of our products
• Extending technical knowledge about our products
• Providing technical support for our clients (mostly written communication, but calls would happen from time to time)
• Preparing technical information for our sales team and supporting them during pre-sales calls (after getting proper product knowledge)
• Working on improving our documentation
• Reporting and verifying issues in our issue trackers
• Depending on skills, creating test automation and automation scripts
• Communicating with the CKEditor 5 community on GitHub

To be successful in this role you need the following:

• 1 year of experience as a QA Engineer or Support Engineer
• Love for testing and solving problems; we know how important job satisfaction is on a daily basis
• Great communication skills
• A basic understanding of how web applications work (both client side and server)
• A strong JavaScript foundation and solid HTML and CSS knowledge
• Understanding of web accessibility
• Willingness to expand your knowledge and experience (technical and soft skills)
• Comfort with speaking and writing in English, as you will be a part of the international team and communicate with customers from different parts of the World

JavaScript knowledge?

Yes, it is not a mistake :)

Because we create web components, our clients are not only end-users but also developers who integrate those with their websites. This is why we care that you are able to check the proper software operation from the point of view of both these groups.

Nice-to-haves:

• Project portfolio on GitHub

Why join CKSource:

Our people are a huge part of what makes CKSource a great place to work! Aside from a great team, some of our benefits include:

• The salary range for a B2B contract is 7 000 PLN - 11 000 PLN + VAT per month
• Annual financial bonus depending on the company’s performance
• Flexible schedule and fully remote work
• Professional development resources
• LinkedIn Learning access
• Extra leave for Tiugo Day - our company’s foundation day and your birthday
• English lessons with a native speaker and an online language platform where you can learn English, Spanish, and German
• Access to a mental health and well-being platform with 24/7 dedicated psychological support
• Private medical care (Enel Med or Medicover) and Multisport card

Our recruitment process:

• Initial call with Ola Mroczek (People & Culture Specialist)
• Technical part with a task to be completed at home
• Technical screening with Kacper Tomporowski (Engineering Manager) & Mikołaj Sawicki (QA Team Leader)
• HR interview with Ola, Kacper, and Mikołaj