Description
On behalf of Swisscom, Ciklum is looking for SAP Basis Specialist to join the Wroclaw team on a full-time basis.
It’s an exciting and unique opportunity to become an active part of digitalizing our world and join our SAP outsourcing operation team at Switzerland’s leading IT & telecommunication company.
What does working for SAP Basis Outsourcing Operation team for Swisscom mean?
- 100 customers are served and around 1000 systems are supervised for the moment being
- 1000 tickets on average per month are received (monitoring alerts and customer incidents)
- Full outsourcing of customers` systems is maintained
- All that happening in heteroclite customer environments (diverse OS/DB/SAP product combinations)
Responsibilities
- As a member of our operation team, you play an important role in ensuring the customer’s systems stability and performance
- You are responsible for the appropriate and timely handling of incidents
- You serve the customer with your professional competence on technical matters around SAP Basis operations
Requirements
General:
- Fluent conversational English and German
Technical:
- More than 3 years of practical experience in SAP system operations in a heterogeneous environment with various database and OS combinations
- Practical knowledge of SAP platform architecture
- Practical experience in database administration
- Experience with new technologies like Sybase and HANA
- Practical experience regarding incident analysis and incident solving
- Experience regarding SAP System performance analysis and optimization
- Competence in the following areas: OS, network, printing, and interfaces
Nice to have:
- SAP technical certifications
- Experience with Linux and/or Windows environments
- Experience with various databases (Oracle, MSSQL, MaxDB oder DB2)
Personal skills
- You are ready to take responsibility and prioritize tasks, as well as to handle multiple tasks simultaneously and switch between tasks quickly
- You work well autonomously and without close supervision
- You act as a team player
- You express highly developed communication skills, both toward team colleagues, clients, as well as other stakeholders
- You are committed to the timely delivery of quality results
- You are knowledge-seeking, up-to-date with the latest SAP technologies and SAP technology trends
- You are willing to work in an international/cross-cultural environment
What's in it for you
- Career growth opportunities
- Realization of your innovative ideas in building new Ciklum Solutions and Services
- Friendly collaborative teams and enjoyable working environment
- Professional skills development and training programs
- Variety of knowledge sharing, training, and self-development opportunities
- State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions Gdansk or Wroclaw
- Work from home/100% remote
- Private medical healthcare is fully covered by Ciklum with a possibility to cover family members
- Fully covered life insurance – 100 000 PLN
- Fully covered drug insurance – up to 2 000 PLN/year
- Multisport card 100% covered by Ciklum – Benefit Systems, Plus package
- Parking space 50% covered by Ciklum